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The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public. However, to request a service or report an issue you must first sign in to the portal. To Request a...
Article Id: 20386


Frequently Asked Questions - Student (SRS Clicker) What type of clicker do I need to purchase? What are the benefits of using clickers as a student? Does my clicker have an on/off button? How do I change the channel? How do I respond to true/false or multiple-choice questions? How do...
Article Id: 19637

Mobile devices, such as smart phones and tablets, come with various Apps that can access your LSUMail account. Depending on the App, they will use different methods to get to your mailbox. Methods to Access LSUMail (Types of E-mail Apps) Method 1: Apps that use Modern Authentication (Recommended) LSU ITS strongly recommends the use of the Microsoft Outlook...
Article Id: 15939

Occasionally, there may be issues encountered when sending out bulk surveys through Qualtrics. It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab. To Troubleshoot Undelivered Bulk Emails in Qualtrics: Navigate to http://lsu.qualtrics.com and login with your LSU ID and password. ...
Article Id: 20503

TigerCASH - Where is it Accepted? TigerCASH Locations (Google Map) TigerCASH Web Site Want to Share Ideas or Request a Retailer? E-mail the Tiger Card office at tigercard@lsu.edu . Referenced from: LSU Tiger Card...
Article Id: 11252

Starting a Session on Collaborative Computer: 1. Login to the computer in the collaborative space with your myLSU ID. (ex. mtiger1) 2. Double click on the BeamYourScreen file on the desktop. 3. Click on the icon that appears on your bottom right taskbar. 4. Select Start Session and the Session Information window will appear. The Username and...
Article Id: 14893

Frequently Asked Questions 1. Do I have to submit a letter and plan for every server I’m running? A letter of justification and DR plan is required for every server, or collection of servers, providing a “service” to a department. The services generally fall into the area of e-mail, file server, or Web/application server. 2. My department is a separate...
Article Id: 14302

University Offices To request cable television service to a campus office, complete a Online Request Form . For serviced buildings, telecommunications professionals will either install a new outlet or activate an existing outlet. Unserviced buildings must be wired for cable connectivity. Professionals in the Networking and Infrastructure division of ITS will evaluate the building's needs...
Article Id: 12860

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