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The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public....
Article Id: 20386
Category: TeamDynamix

In the ITS Customer Self-Service Portal, you are able to view your tickets, check the status of your open requests, provide updates to your tickets, and even reopen tickets as needed. The Portal can be accessed at itservice.lsu.edu .
Article Id: 20387
Category: TeamDynamix

The ITS Customer Self-Service Portal through TeamDynamix provides a single access point for the LSU community to interact with ITS, request services, or report an IT issue. The Self-Service Portal replaces numerous manual processes and applications...
Article Id: 20390
Category: TeamDynamix

All LSU A&M faculty and staff can request a new project using LSU’s software New Project Request process. This process will require the requestor to only complete one web-based form available from the ITS Customer Self-Service Portal that will cover the information needed for Data Steward, Security and IT review and approvals. The customer will be aided by an ITS PMO Account...
Article Id: 20459
Category: TeamDynamix


Mission, Goals, Motivations, Vision, and Values: ITS Mission : Information Technology Services provides technology infrastructure and services that advance teaching and learning, enable research, enrich the student IT experience, and effectively manage institutional information, in...
Article Id: 11206
Category: Employee Resources

Events hosted by LSU ITS are listed in the LSU Calendar. 1. Go to the LSU Calendar . 2. Click All Events on the top-right hand side for a listing of All events. 3. Choose...
Article Id: 5705
Category: Employee Resources

Article Id: 20421
Category: ITS Internal Policies and Procedures

Database Administration entails the creation, modification, and maintenance of data base structures to hold enterprise data; the tuning of those structures to ensure good retrieval performance; and the setup and monitoring of image copies and other mechanisms for backup and recovery purposes.
Article Id: 11849
Category: D

Description LSUMail is the current e-mail service that is hosted by Microsoft and branded for LSU Faculty and Staff. It provides e-mail, a calendar, and chat. It also available to retired faculty and staff. Service Name E-mail for Retirees ...
Article Id: 12997
Category: E