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The ITS Customer Self-Service Portal provides a single access point for the LSU community to request a service or report an issue and can be accessed at itservice.lsu.edu. The list of services within the Self-Service Portal, also known as the Service Catalog, are visible to the public. However, to request a service or report an issue you must first sign in to the portal. To Request a...
Article Id: 20386

The Media Access Control (MAC) address can be used to identify computers on the network. MAC address composes of twelve(12) alpha-numeric digits ranging from 0 to 9 and A to F. It is usually written in six groups of two digits separated by hyphens( - ), colons( : ), or spaces. The following are examples of MAC addresses: 001E35F5589B 00-20-E0-89-4F-DC 00:d0:59:a3:29:c5 00...
Article Id: 16817

General Information If a student is curious about what their current schedule looks like, one can choose the Registration Services drop down menu and select the Schedule Request option. This will allow the student to see their current schedule. Students may also drop and add classes to their schedule or order textbooks for current classes. The Schedule Request page is...
Article Id: 15718

Frequently Asked Questions This article addresses common Alumni questions regarding the LSU E-mail service. 1. Can I keep the same e-mail address? No. New alumni will need to utilize a third party email address going forward. Any e-mail that is currently being forwarded to your LSUMail account will need to be reconfigured to forward to an alternative email account. 2.
Article Id: 6168

ANGEL HTML editor Captions should be included in every file uploaded in ANGEL. These captions should describe all of the content in detail. These files include any images or charts in Word or PowerPoint, audio files, video files, and PDF files. ANGEL can also be used to write quizzes. For accessibility purposes, Multiple Choice answers are more accessible than Matching because of the...
Article Id: 15285

General Information All LSU students and employees automatically get a myLSU account to access University services through the myLSU portal. An e-mail address of the format @lsu.edu is also automatically generated when the myLSU account is created. Therefore, everyone with a myLSU account also has a @lsu.edu address. However, what happens to messages sent...
Article Id: 15215

Follow the step-by-step instructions below to quit a session: Quitting a Session : 1. Click on located on your taskbar. 2. Select Quit Session . Closing Beam Your Screen: NOTE: Although you are NOT in a session, Beam Your Screen will still continue to run. Now will have access to your computer once you quit the session. 1. Click on the located on your...
Article Id: 14892

Starting a Session on Collaborative Computer: 1. Login to the computer in the collaborative space with your myLSU ID. (ex. mtiger1) 2. Double click on the BeamYourScreen file on the desktop. 3. Click on the icon that appears on your bottom right taskbar. 4. Select Start Session and the Session Information window will appear. The Username and...
Article Id: 14893

After installing Red Hat Enterprise Linux (RHEL) Server or Workstation on your computer, you must register it with LSU’s Red Hat Satellite Server. Registration allows your computer(s) to receive critical security updates as well as access to optional software that you might need. *This is a required process. *Registration must be done on campus or from an anyconnect VPN connection.
Article Id: 15351

Coates Hall - Room 203 Capacity 10 Conference Room Setup View from the back of the video conference room. Hardware Dell Optiplex 990 Windows 7 computer with Internet access Sony SLV-798 HF VHS player Student and Teacher Interactive Cameras 2 Sony 32" Trinitron Monitors QOMO QView QD3700 Document Camera Video Conferencing Codec Polycom ViewStation FX Document...
Article Id: 15991

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