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General Information Disclaimer: BEFORE USING ANY Encryption Programs, please contact your Local TSP (Technology Support Professional) or IT Administrator / Contact. If you are required to or you do store sensitive information on an electronic device, you should protect yourself and the University by encrypting the data. You are able to ENCRYPT the Data ONLY WHEN...
Article Id: 6983

This article applies to machines running Mac OS 10.4 and below. NOTE : For this process to work correctly, the date and time of your machine must be accurate for the certificate picture below to be verified. To Connect to eduroam: 1. Open Internet Connect (located in the Applications folder). 2. Choose File , then select New 802.1X Connection . 3. From the ...
Article Id: 1468

General Information Prezi is a presentation program that offers an innovative way to display presentations. The format of Prezi presentations vary from traditional slide presentations in that the information is displayed in an optimistically, erratic manner. Prezi follows a visual map for the sequence of information presented. You can zoom in & out of the non-linear visual...
Article Id: 14512

General Information FileZilla is a fast and reliable FTP client and server with lots of useful features and an intuitive interface. System Requirements: Windows, Mac OS X, OR Linux Platform. Download and Installation Instructions Download FileZilla FileZilla Installation Instructions LSU Specific Information ITS Web Hosting: LSU...
Article Id: 16663

General Information RealPlayer is a FREE video player, a video converter, and a media player. RealPlayer is compatible with many mobile phones and portable devices; RealPlayer plays a wide variety of audio and video files in addition to downloading videos. RealPlayer also helps you to discover, save, convert, organize, and share videos. RealTimes is the upgraded version of...
Article Id: 16877

Pre-Installation Instructions Burn the iso.dvd file to a DVD using an image burning program. Windows users can refer to Burning CDs/DVDs from ISO in Windows: LSU Overview to burn an .iso. Mac users are encouraged to use the Disk Utility program. Support for Disk Utility can be found here . Installation Instructions 1. Boot to the installation...
Article Id: 16638

Bulk Importing of Devices into BlueCat Address Manager Preface University Networking & Infrastructure (UNI) offers a service to import devices into the BlueCat Address Manager (BAM) in bulk. Technology Service Professionals will have the ability to request the importing of 25 or more devices into BAM at one time by CSV file. Eligibility & Order Procedures ...
Article Id: 19668

General Information Safari is a web browser developed by Apple. It runs on the iPad, iPhone, iPod touch, and Mac. It shows you your favorite sites at a glance, is relatively lightweight, and it even has built in checks for...
Article Id: 16573

To Begin Screen Sharing: 1. Open BeyondTrust from your desktop and login with your myLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. Start a Support Session with a Customer. To learn how to do this, please see BeyondTrust: Set Up a Customer Support Session . 3. In the middle of the screen, a large Screen...
Article Id: 19708

Summary: This article shows you the step-by-step process of how to send a print job from your Windows laptop to one of the LSU Public Access computer lab print servers via LSU's Wireless Network. Anyone with a valid PAWS ID and a Tiger Card can print documents remotely to any of the LSU Public Access computer lab...
Article Id: 234

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