Tableau Server - Request a New Server Site

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To Request a New Tableau Server Site:

1. Log into mylsu.edu and submit an ITS Help Desk ticket. To do so, click Computing Resources from the left sidebar and then select Problem Ticket Submission.

Problem Ticket Submission link in my LSU


2. Use your PAWS credentials to login, then select New Incident to start the process. Fill in the required fields that are outlined in red.

Empty ticket request with required fields in red text

Also, fill in the specific fields below with the information here:

  • Summary =  Request New Tableau Server Site
  • Status = Service Request
  • Type = Service Request
  • Category = General

3. In the Description box, you will need to provide this information:

  • The Tableau Site name.
  • The PAWS ID of the person or list of people to serve as the Site Administrator.
     

4. Go to the Agents and Notifications section, then add SAS_BI agent.

Adding the SAS BI agent, Kevin Cheung, in the Agents box


5. Click Save once. Tableau Server Admin will process the request accordingly. 

 

****If you have any questions or need assistance, please submit an ITS Help Desk Footprint ticket for assistance. ****

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5/23/2018 9:29:31 AM