Faculty Technology Center: LSU Overview

General Information

The Faculty Technology Center (FTC) provides IT support, consultations, and innovative solutions to faculty and graduate teaching assistants tailored to their individual teaching, research, and operational needs.

Training & Support Services

• Classes & Workshops: Regularly scheduled workshops include topics that focus on the use of software or other technologies that ultimately promote the mission of teaching, learning, and/or research at LSU. See the list of current offerings and register online at http://training.lsu.edu. The FTC also offers group/department training and consultations upon request.
   
• One-on-One Consultations: Faculty can meet with an FTC representative one-on-one (or in small groups) in order to receive individualized assistance with specific technological problems they are encountering or to discuss new ways in which technology can improve the effectiveness of their teaching, learning, or research. Consultations can be scheduled and can take place at the FTC or in a location of the faculty member’s choice.  If you are in need of scheduling a consultation, please contact the FTC.
   
• Peer Group Facilitation and Events: The Faculty Technology Center is available to Sponsor Meetings among faculty in the form of Coffee Talks, Tech Talks, Speed Geeking, or other faculty peer group meetings for those who wish to share their experiences, concerns, challenges, and successes in implementing technology into their teaching and research.  This is opportunity for LSU Faculty to present to their peers.  Group participation will be highly encouraged.  If you are interested in requesting a meeting or presenting at an event, please contact the FTC.
   
• Moodle Support: The FTC offers Moodle support by phone, email, Zoom, and also (when appropriate) in-person to provide faculty with individualized, “just-in-time” assistance with technology-related inquiries, incidents, and/or requests tied to the mission of teaching, learning, and/or research at LSU. Assistance is limited to the knowledge and expertise of FTC employees at any given point in time. 
   

FTC Contact Information

Website:     https://online.lsu.edu/faculty/home/
Phone:        (225) 578-3375, option 2
Email:         ftc@lsu.edu

Location & Hours

Office 120 of the LSU Emerging Technology Center
340 E. Parker Boulevard Baton Rouge, LA 70808
8:00 - 4:30 Monday through Friday. 
During busy periods, "hypercare" hours may be invoked to include extended weekday hours as well as some weekend hours.
 

Related Links

Moodle: LSU Overview

Panopto: LSU Overview

LSU Online: Overview
 

LSU Support & Policy Statements

Service Desk Contact Information

Policy Statements