myLSU Portal: Problem Ticket Submission

Problem Tickets are useful to LSU Students, Faculty, and Staff. If one is experiencing any problems with computer software, hardware, or any LSU based application, simply submit a Problem Ticket detailing the problem. Shortly after posting a ticket, IT will research the problem and post any solutions.

To Access Problem Ticket Submission through the myLSU Portal:

1. Log into myLSU.

2. On the left hand side panel, click on Computing Services | Problem Ticket Submissions.

Problem Ticket Submission link


3. Log in with your myLSU ID and password.  For details on how to login, see Cherwell: Logging in.

4. The Service Desk login page will appear; select Contact Service Desk to open a support incident.


5/20/2020 2:50:07 PM