myLSU Portal: Problem Ticket Submission


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Problem Tickets are useful to LSU Students, Faculty, and Staff. If one is experiencing any problems with computer software, hardware, or any LSU based application, simply submit a Problem Ticket detailing the problem. Shortly after posting a ticket, IT will research the problem and post any solutions.

To Access Problem Ticket Submission through the myLSU Portal:

1. Log into myLSU.

2. On the left hand side panel, click on Computing Services | Problem Ticket Submissions.

Problem Ticket Submission link

 

3. Log in with your myLSU ID and password.  For details on how to login, see Cherwell: Logging in.

4. The Service Desk login page will appear; select Contact Service Desk to open a support incident.

 

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8/21/2019 2:05:54 PM