results for "remote"
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General Information BeyondTrust Remote Support (previously known as "Bomgar") is a tool used at LSU in order to provide Secure Remote for any system or device. It provides desktop support & troubleshooting compatible with most desktops & mobile devices. Technology Support Professionals (TSPs) working in Departments External to ITS can choose to participate in the LSU Concurrent...
Article Id: 10709

General Information The ITS Service Desk (previously "Help Desk") is the primary customer interface for information, access, and assistance related to technology services provided by our university. ITS Service Desk is committed to offering an exceptional support experience for the campus community and is ready to assist faculty, staff, and students with any information technology...
Article Id: 11294

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