Occasionally, there may be issues encountered when sending out bulk surveys through Qualtrics. It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab.
To Troubleshoot Undelivered Bulk Emails in Qualtrics:
Navigate to http://lsu.qualtrics.com and login with your LSU ID and password.
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Article Id:
20503