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General Information This article is a guide to help troubleshoot the common issues with activating Windows 7, Windows 8 & Windows 8.1 Enterprise. The process to activate Windows 8.1 Enterprise depends on the location of the computer. This article covers activation instructions for on-campus, off-campus & the Residential Halls. View the On-Campus Guide View the...
Article Id: 17280

Run the Network Troubleshooter 1. Click the search bar in the taskbar of the computer, and type Network Troubleshooter. Select Identify and repair network problems. 2. The Network Troubleshooter window will open up. Follow the steps of the troublemaker to see if that fixes the problem. Referenced from: ...
Article Id: 19480

To View the Timezone: 1. Click on the bottom right corner of the desktop where the time and date are located. 2. Click on the Date and Time settings link at the bottom of the popup window. 3. You are now able to view and customize the time zone. Referenced from: ...
Article Id: 18014

General Activation Information: Before you can have a Successful Activation, your System Clock Time MUST MATCH the LSU KMS Server System Clock Time . If they DO NOT match, you MUST Manually Change your System Clock Time to match. Make sure the Time Zone is set to: CST ( Central Standard Time ). Fix this Error & Complete Activation: 1....
Article Id: 18015

Windows 10: Finding Your IP Address This will describe how to find Windows 10 IP address: 1. In the Cortana Search bar of your Start menu, type cmd and click cmd . NOTE: This can also be done using the Windows key + R and entering in " cmd ". 2. In the Command Prompt window, type ipconfig . Your IP Address is under IPv4 Address in the middle of...
Article Id: 18152

Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the left-hand side of the window. 4. Choose the credential that you want to edit...
Article Id: 18156

Sometimes Firewalls can affect connectivity. You can see if the connection issue is caused by a firewall by turning it off temporarily and then trying to visit a website you trust. IMPORTANT NOTE: Turning off your Firewall makes your PC more vulnerable to hackers, worms, or viruses. Turn it back on as soon as possible. To Turn On / Off Firewalls in Windows 10: 1. Click on...
Article Id: 19476

Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re-enabled. This should be your last resort. To Use Network Reset in Windows...
Article Id: 19477

An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. To Update Your Network Adapter in Windows 10: 1. Click the Start button in the bottom left-hand corner of the screen, and type Device Manager in the Search bar. 2. The Device...
Article Id: 19478

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