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To find the MAC Address on a Windows 7 or 10 Computer: 1. Open the Windows Command Prompt . a. Click the Start menu. Type Command Prompt in the search box and press Enter. b....
Article Id: 15960
Category: Troubleshooting Tips

To Access System Setup to Select Disk Drive Find out what type of BIOS version you have in order to access it. (If you already know how to access your BIOS. Skip to Step 7 .) 1. Select Run from the start menu and type...
Article Id: 17294
Category: Troubleshooting Tips

Windows 7: MAK to KMS If the product key used to activate Windows 7 has been changed it will no longer activate against LSU's activation server. To reset the product key back to it's original key follow the instructions below. 1. Open Command Prompt with Administrative Privileges (type "cmd" into the search...
Article Id: 15626
Category: Troubleshooting Tips

In order for your connection and activation to be successful your system clock time has to match our KMS server time. This means you must set manual change your time to match CST (Central Standard Time). Here are some error codes associated with this fix : 0xc004f074 . To correct this issue and move forward with your...
Article Id: 15667
Category: Troubleshooting Tips

General Information This article is a guide to help troubleshoot the common issues with activating Windows 7, Windows 8 & Windows 8.1 Enterprise. The process to activate Windows 8.1 Enterprise depends on the location of the computer. This article covers activation instructions for on-campus, off-campus & the Residential Halls.
Article Id: 17280
Category: Troubleshooting Tips

Problem: The Windows Client Cannot Connect to eduroam On certain Windows computers, the AAA Certificate Services was not included in the certificate store of the original installation media. Without this certificate, Windows client cannot connect to eduroam because it could not verify the authenticity of the wireless...
Article Id: 16992
Category: Troubleshooting Tips