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What is the LSU Wi-Fi network called? Eduroam How do I connect to eduroam? Quick Guide: https://grok.lsu.edu/Article.aspx?articleid=19658 What devices can connect to eduroam? Laptops Tablets Cell Phones NOTE: All systems and computers connected to the LSU network are required to have the latest and supported operating system...
Article Id: 20441

General Information NOTE: These instructions are for LSU Institutional Purchases, as LSU-owned computers. IMPORTANT : Departments are to purchase Apple products through the CDW-G supplier website in Workday. Only if CDW-G indicates in writing that the items cannot be provided are departments able to submit a non-catalog requisition to purchase directly from Apple via...
Article Id: 12863

General Information ITS Desktop Support Services assists the user with the installation and configuration of computer programs and services. Eligibility & Order Procedures Available To: LSU-owned equipment. Request Service: Submit a request to the Service Desk OR e-mail your request to servicedesk@lsu.edu . Delivery Time: Up to 2 business days.
Article Id: 10572

Security of Data Policy Statement In accordance with PS-124 Data Management , it is essential that confidential and/or private data be protected. It is very important to understand that confidential and/or private data could exist on your computer hard drive. When there is a loss of data through a security breach, a social engineering attack, or a hardware failure, there is a...
Article Id: 8037

General Information on Degaussing at LSU Degaussing should be used as a last resort , ONLY used for erasing Sensitive Data on a computer that WILL NOT boot-up. The degauss-er tool is available for LSU Departments though the NOC at ITS. If the device is still viable and you are able to boot-up, use the DBAN Utility instead. 1. The NOC Personnel have primary...
Article Id: 8243

General Information Apple offers special pricing on the LSU Apple Academic Store Website, it is available to LSU Faculty, Staff, and Students. These steps are for purchasing Apple Hardware or Software for Personal Use Only. (NOT for Institutional Purchases) To make an LSU Institutional Purchase, see Apple Institutional Purchasing (LSU-Owned Computers) . ...
Article Id: 12864

University Offices To request cable television service to a campus office, complete a Online Request Form . For serviced buildings, telecommunications professionals will either install a new outlet or activate an existing outlet. Unserviced buildings must be wired for cable connectivity. Professionals in the Networking and Infrastructure division of ITS will evaluate the building's needs...
Article Id: 12860

General Information ITS and the Frey Data Center are offering affordable options to allow departments to utilize available server technology. This includes Virtual Servers, Storage, and Data Center Rack Space . Services Provided & Pricing Structure Pre-Configured Virtual Servers The chart below contains 3 tiers of server configurations and their monthly prices for...
Article Id: 17133

These are the free services that ITS Desktop Support provides: Mainframe: Installation, configuration, troubleshooting of clients Hummingbird IBM Personal Communications Host on Demand - no longer supported Mainframe Printer Support Configure IBM Personal Communications for an existing local mainframe printer Determination of...
Article Id: 10495

General Information Solid State Drives (SSDs) are quickly replacing traditional, mechanical, hard disk drives due to their higher speed, lower power consumption, lighter weight, and being more shock proof. However, traditional whole disk erasing utilities like Darik's Boot and Nuke (DBAN) do not work well with SSDs because the placement of data blocks is not as predictable as...
Article Id: 16716

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