Update the Cherwell Desktop Client When Configuration Changes are Made

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Update the Cherwell Desktop Client When Configuration Changes are Made

Occasionally, changes to processes and forms are made in Cherwell. These changes require a definition reload in the desktop client only. In order to update the client to the latest configuration version please follow these steps:

1. From the Main window click Help from the menu:

Help option in the Menu

 

2. In the drop-down menu select Reload Definitions:

Select Reload definitions

 

3. A pop-up window will appear titled Operation in Progress:

Update in Progress

 

4. Once the configuration update is completed, Cherwell will return to the main window:

Once updated, the client will return to Main Window

 

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11/28/2018 11:06:24 AM