How to Order Kaltura Captions

How to Order Kaltura Captions

All videos added to Kaltura can go through mechanical captioning. The length of time to caption a video can depend on how many videos are in queue, and how long the video is. Usually, captioning takes five times the length of a video, but can take up to two days. This is an estimation only, so make sure you plan accordingly. The steps below will walk you through a caption request.

  1. Log into Moodle3.
  2. Access My Media.
    • In the Navigation block on the left, click on Kaltura ⇒ My Media

My media

  1. 3. Click on the title of the video. (Do not click on edit or the image of the video.)

Kaltura video title

  1. 4. In the Actions menu, click on “Order Captions.” 

Order Captions

  1. 5. Click the blue Order Captions button. It may take some time before the caption ordering is complete.
  3. 6. The page will refresh. If you do not see the order, you may need to click on “Refresh list.”

Refresh list

  1. 7. The order will either show as “Pending,” “In process,” or “Complete.”

Order Status


If you are looking to edit your caption text, please see the link below:

How to Edit Kaltura Caption Text

4/6/2020 11:29:59 AM