Adobe Products: Downloading & Licensing Processing

Adobe Licensing Process & Instructions

Pre-Licensing Notes from CDWG Contact:

After placing the order from CDW-G the order should get processed through our distributor which can take 1-5 days. Once they process the order, they will send out an email with instructions on how to download your product and licensed (for electronic copies) and/or send the Media if you chose to order it. They will direct you to Adobe's Licensing Web Site where you will use the email address the order was placed under to log in to download your license and software.

Adobe Licensing order that has been processed

How to download your license as an end user:

  1. Go to the Licensing Web Site
  2. Enter the email address and password with the account
  3. Click Download software on the left side of the screen
  4. Select the correct deploy to address and product
  5. Download

How to Login to the Licensing Website:

  1. Go to the Licensing Web Site
  2. Use the login (Customer's Email address, from order)
  3. Use the password  that you use on -OR- Click on Forgot Password -OR- Create new Password.

How to get the Serial Number:

  1. Move cursor to the Licenses tab
  2. Choose Retrieve Serial Number
  3. Then Highlight End User ID and select correct ID
  4. Click on Search
  5. Filter the results by product name.

How to Download any of your purchases:

  1. Move cursor to the License tab
  2. Choose Download Software
  3. Choose the End User/Deploy to ID
  4. Click on View all
  5. Filter the results by product name.

How to have your username added to license purchased by other users in your department: 

(Allows access to their downloads and license keys if necessary, by adding them as a contact to their licensing portal)

  1. Go to the Licensing Web Site
  2. Enter the email address and password
  3. Click on Accounts > Manage Accounts
  4. Choose "Add Contact
  5. Enter the Name and Email address of person to give access to
  6. Select the "account" or "accounts" you want to give them access to.

Instructions and FAQs

Use Adobe Licensing Website Help to:

  • Find serial numbers
  • Manage account details
  • LWS sign-in assistance
  • Download software
  • Licensing certificates

Documentation Provided by CDW-G & Use of this Document has been Approved by CDW-G.


Referenced from: Adobe

4/17/2020 5:19:53 PM