Clearing the Outlook 2013 Auto-Complete Cache (E-mail Cache)

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Clearing the Outlook 2013 Auto-Complete Cache (E-mail Cache)

How to Clear Out Individual Entries:

1. In the Outlook main window, generate a new email by clicking on the Create a New item icon.

Create a new item Outlook 2013

2. In the new email To field, start typing the email address or the name of the contact you would like to clear from the Auto-Complete cache. (It appears listed in a tool-tip)


3. Press the down arrow key to select the right contact if there are more than one proposed. 


4. Click the delete (X) icon to permanently remove the Auto-Complete entry you selected.

Delete email cache


How to Clear the Whole Auto-Complete Cache:

1. In the Outlook main window, click the File menu.

File Selection

2. From the File menu, click the Options button.

File Option

3. In the Options, click the Mail tab and browse to the Send Messages section.

Mail Options

4. Click the Empty Auto-Complete List Button.


5. A confirmation box will appear, click Yes. The Auto-Complete cache will be completely erased.

Confirmation box


Referenced from:

8/22/2018 11:50:38 AM