LSUMail: Find POP, IMAP & SMTP Settings

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** OWA Variation Notice **

OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implementation of OWA, and a user may see something different than what is shown in this article. For issues that may arise during the process of using this article, please contact the Help Desk for further assistance.


General Information

E-mail Clients, such as Thunderbird, Mac Mail, Evolution, Outlook, etc. can be setup to use POP or IMAP.  These are alternate methods to connect to your LSU e-mail. 

The typical POP and IMAP settings are shown in the image below, but these can change and may be different for different users. If the settings from the image below do not work, go to the Find POP, IMAP & SMTP Settings in OWA section to locate your individual settings.

POP and IMAP settings


Find POP, IMAP & SMTP Settings in OWA

1. Open LSUMail.  (

2. Log in with your LSU E-mail Address (including & your LSUMail Password.  (Example:

Password Information--

  • LSUMail has an Independent Password:  The LSUMail Password is NOT SYNCHRONIZED with your PAWS ID Password.   (View Security Information on this Policy.)  
  • LSUMail Password Management:  Unlike your PAWS ID Password, you will NEVER be prompted to change your LSUMail Password.  You are in control and decide when to change your password.

3. Click the gear icon located at the top, right-hand corner of the page.

LSUmail settings icon

4. Click Mail under Your app settings.

Options button on the settings menu

5. In the menu that opens on the left, click POP and IMAP.  

  • If you DO NOT see this setting, verify that the Accounts menu is expanded in the menu on the left.

Settings for POP or IMAP access. 

6. All the information you need to configure your e-mail software will appear in the right-hand area of the window.

  • Enter this information for your e-mail software client's POP and IMAP Settings. The image below is an example of what you will see.
  • These settings can be different for different users. That is why it may be important that each user check his or her own settings.  See more information.
  • Optional:
    • Check the boxes for the desired options corresponding with the method (POP or IMAP) you have selected.
    • Click the Save button near the top of the screen when finished.

 LSUMail POP & IMAP Settings and options

LSUMail Server Settings

Incoming Mail Server (IMAP):      Port:  993
Encryption Method:  SSL

Outgoing Mail Server (SMTP):      Port:  587
Encryption Method:  TLS

Generate Server Settings (OWA):

Find POP, IMAP & SMTP Settings for LSUMail


Referenced from: Microsoft

9/25/2018 1:39:28 PM