Phones: EC500 Extension to Cellular (Call Forwarding)

  

 

General Information

When this service is Activated, phone calls made to your Campus Extension will be bridged to your cell phone at the same time.  You can answer the call on your cell phone and upon arriving at your desk, pick up your campus phone, and continue the conversation while ending the cell call.  While on your cell phone with an EC500 Call, you have access to many of the features that you have on your office phone including Transfer & Conference.  EC500 can be Activated & Deactivated from any touch tone phone at any time. 

Things to Know About this Feature:

  • DO NOT Activate unless your cell phone is ON & Receiving a Signal.  If you turn your phone OFF or lose service, DEACTIVATE EC500.  (DO NOT FORGET TO DEACTIVATE EC500!)
  • Make sure that the # of Rings from your Campus Extension to Voicemail is LESS THAN the # of Rings before your cell phone provider intercepts with voicemail.
  • If you answer an incoming call on your Campus Extension, it will no longer ring on your cell phone.  (On your cell phone, it will  and show as a missed call.)
  • When you call a Campus Extension from your cell phone & you have EC500 Enabled, it will display your Campus Extension to the other caller in their Caller ID.
     

Eligibility & Order Procedures

Available To:             LSU Faculty, Staff & Student Employee with an Extension on the LSU Telephone System.

Request Service:    Submit a UNI Work Order Request.   (View instructions on filling out the UNI form.)

Delivery Time:          Up to 10-Business Days.

Associated Fees:    One-Time Charge of $165.

NOTE: The cell phone number must have a local Baton Rouge area phone number. The EC500 feature may not be set up for a cell phone that has a long-distance phone number.
 

Activate & De-Activate EC500 

  • From Any On-Campus Extension

 ACTIVATE EC500:

1. Dial #95....hear the dial tone.

2. Dial your 5-digit XMobile Extension (usually 29XXX), then press # (pound sign).

3. Dial your 5-digit Security Code (your campus phone number 8xxxx), then press #.....hear the confirmation tone.

 DE-ACTIVATE EC500:

1. Dial #96....hear the dial tone.

2. Dial your 5-digit XMobile Extension (usually 29XXX), then press # (pound sign).

3. Dial your 5-digit Security Code (your campus phone number 8xxxx), then press #.....hear the confirmation tone.
 

  • From Any Off-Campus Phone

 ACTIVATE EC500:

1. Dial 334-5741....hear the dial tone.

2. Dial #95....hear the dial tone.

3. Dial your 5-digit XMobile Extension (usually 29XXX), then press # (pound sign).

4. Dial your 5-digit Security Code (your campus phone number 8xxxx), then press #.....hear the confirmation tone.

 DE-ACTIVATE EC500:

1. Dial 334-5741....hear the dial tone.

2. Dial #96....hear the dial tone.

3. Dial your 5-digit XMobile Extension (usually 29XXX), then press # (pound sign).

4. Dial your 5-digit Security Code (your campus phone number 8xxxx), then press #.....hear the confirmation tone.


LSU Support & Policy Statements

Help Desk Contact Information

Policy Statements

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6/27/2017 8:37:23 AM