Upon receipt of a request, a network installation analyst will be assigned to work with the requestor, and any other entities involved in the execution of the project, to facilitate the orderly installation of telecommunications cabling, closets, etc, as required.

For small projects, electrical outlet layout and specifications may be included and executed under our work order.
 

UNI Request Information

This request requires that you submit a University Networking and Infrastructure(UNI) work order. All additions, moves or changes to any network connection, port, or device (wired or wireless), telephones, cellular devices, active directory and email require a UNI work order.   Many of these requests may have fees or require budget code changes that must be documented and CANNOT be Processed via a Help Request. 

Enter a UNI Work Order Request

How To Complete the Request?

Project plans, depending on their complexity, can take 7 to 21 work days; this is an estimate, as many projects may go through multiple iterations before all parties agree on what work is to be included.

 

Execution, which is dependent upon the availability of Facility Services and/or their contractor, GM Cable, may begin as much as 3 to 6 weeks after receipt of the request. For this reason, it is imperative we receive your request as early in the project as possible; failure to do this can lead to increased costs and unnecessary delays in the completion of your project.

 

To avoid increased costs and project delays, we strongly suggest:

• You contact UNI at the same time you contact Facility Services.

• If buying new modular furniture, send your UNI request no later than the day you send your requisition to Purchasing.
 

LSU A&M IT Policy Statements

PS-120 Information Security Program
PS-121 Acceptable Use
PS-122 IT Risk Management
PS-123 Personnel
PS-124 Data Management
PS-125 IT Asset Management
PS-126 Encryption
PS-127 Compliance
PS-128 Identity and Access Management
PS-129 Physical Security
PS-130 Application Security
PS-131 Network Security
PS-132 System Security
PS-133 IT and Security Operations

LSU A&M Policy Statements
PS-01 Equal Opportunity
PS-10 Internal & External Communications / Advertisements 
PS-30 Privacy Rights of Students (Buckley Amendment)
PS-40 Employee Records Confidentiality
PS-113 Social Security Numbers
Other University Policies

ITS Service Desk
http://itservice.lsu.edu
servicedesk@lsu.edu
Chat: ithelp.lsu.edu
225-578-3375 (578-DESK)

***  Emergencies & Outages can still be reported 24/7.  When the ITS Service Desk is closed, your call will be forwarded to the Network Operations Center (N.O.C.).

Fred Frey - Computing Services Center:    (On the corner of S. Stadium & Tower Drive)
    Monday - Friday: 7 a.m. - 5 p.m.

Information Commons Hours:    (The I.C. is located in 141 LSU Library)
    www.lib.lsu.edu/about/hours under section "ITS Service Desk"

LSU Libraries Hours:    (Includes LSU Library, Special Collections - Hill, Education Resources, Government Documents, Interlibrary Loan, Music Resources & Research Service Desk)
    www.lib.lsu.edu/about/hours

***  The LSU Libraries are Closed on ALL of the HOME Football Games.