Domain Name Service (DNS)

  

DNS is the friendly name for internet address (IP) resolution services for the entire campus. We administer lsu.edu along with non-lsu.edu domains per request and approval. Management of the lsu.edu domain is delegated to individual departments on campus via an online application (BlueCat). We also provide secondary DNS service to other universities per request and approval.

Service Name

Domain Name Service

Aliases 

DNS, IPAD, IPControl, Domain Name Service

Description

Friendly name to internet address (IP) resolution services for the entire campus. We administer lsu.edu along with non-lsu.edu domains per request and approval. Management of the lsu.edu domain is delegated to individual departments on campus via an online application (BlueCat). We also provide secondary DNS service to other universities per request and approval.

Eligibility

Any user on the LSU network will be provided a valid IP address and hostname based on the function of the device. You must be in the LSU Technical Support Professionals (TSP) list to access IPControl.

Ordering & Request Procedures Forms or Links

For LSU affiliated users, the network contact for the department is responsible for handling IP requests via BlueCat IPControl (http://ipcontrol.lsu.edu).   If you have problems with this service, submit a request to the Help Desk.
 
Non-LSU users should request this service via the Help Desk.  

Delivery Timeline or Response Time

BlueCat requests are handled immediately. All other requests will be handled case by case with immediate response available for situations deemed to be an emergency for either the campus, department, or university.

Fees

None.

Authorizations

None.

Policy Statements

Related Links

BlueCat

Need More Help?

ITS Help Desk
http://itservice.lsu.edu
helpdesk@lsu.edu
Chat: ithelp.lsu.edu
225-578-3375 (578-DESK)

***  Emergencies & Outages can still be reported 24/7.  When the ITS Help Desk is closed, your call will be forwarded to the Network Operations Center (N.O.C.).

Fred Frey - Computing Services Center:    (On the corner of S. Stadium & Tower Drive)
    Monday - Friday: 7 a.m. - 5 p.m.

Information Commons Hours:    (The I.C. is located in 141 Middleton Library)
    www.lib.lsu.edu/about/hours under section "ITS Help Desk"

LSU Libraries Hours:    (Includes Middleton, Special Collections - Hill, Education Resources, Government Documents, Interlibrary Loan, Music Resources & Research Help Desk)
    www.lib.lsu.edu/about/hours

***  The LSU Libraries are Closed on ALL of the HOME Football Games.

 

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12/19/2016 2:00:54 PM