https://grok.lsu.edu/Updated Networking articles!60https://grok.lsu.edu/article.aspx?articleid=18751 University Networking & Infrastructure (UNI) utilizes the Dynamic Host Configuration Protocol (DHCP) to manage the IP addresses across campus. All computers on campus must be registered through our DHCP Bluecat Device Registration Portal application. Registration is required to be initially c18751 Tue, 06 Oct 2026 16:14:59 GMTTue, 06 Oct 2026 16:14:59 GMThttps://grok.lsu.edu/article.aspx?articleid=20719 The geteduroam app for Android and Apple iOS devices can assist users with connecting to the eduroam wireless network. It is developed and maintained by several European organizations. Eduroam - GetEduroam information Important : the geteduroam app can only create the eduroam network p20719 Wed, 30 Sep 2026 16:23:05 GMTWed, 30 Sep 2026 16:23:05 GMThttps://grok.lsu.edu/article.aspx?articleid=20406 To Use GlobalProtect VPN Client For Windows: 1. Bring up the GlobalProtect application by clicking on its icon in the taskbar: 2. If prompted for the Portal Address, enter gp.vpn.lsu.edu , then click Connect : Note: Ag Center users should use agcenter.vpn.lsu.edu as the portal addres20406 Mon, 28 Sep 2026 15:48:40 GMTMon, 28 Sep 2026 15:48:40 GMThttps://grok.lsu.edu/article.aspx?articleid=20404 Installing GlobalProtect VPN Client on Mac 1. Go to the Downloads folder and double click on GlobalProtect.pkg . 2. Click Continue on the Welcome screen: 3. Click Continue for Installation type: 4. Click the Install button: 5. Click Close to exit the installer (but y20404 Mon, 28 Sep 2026 15:41:14 GMTMon, 28 Sep 2026 15:41:14 GMThttps://grok.lsu.edu/article.aspx?articleid=20407 To Use GlobalProtect VPN Client For Mac: 1. Click on the GlobalProtect icon on the upper right of the screen next to the clock: 2. If prompted for a portal address, type in gp.vpn.lsu.edu then click the Connect button: Note: Ag Center users should use agcenter.vpn.lsu.edu as the po20407 Mon, 28 Sep 2026 15:40:53 GMTMon, 28 Sep 2026 15:40:53 GMThttps://grok.lsu.edu/article.aspx?articleid=20405 To Install GlobalProtect VPN Client For Windows: 1. Go to the Downloads folder and double click on either GlobalProtect.msi or GlobalProtect64.msi , depending on whether you’re using 32-bit or 64-bit version of Windows. 2. Click Next on the Welcome screen: 3. Take the default installa20405 Mon, 28 Sep 2026 15:36:16 GMTMon, 28 Sep 2026 15:36:16 GMThttps://grok.lsu.edu/article.aspx?articleid=14785 NOTE: Due to resource constraints, ITS is now offering an expanded VPN offering. Please refer to the following articles for instruction on using the new GlobalProtect VPN client: GlobalProtect VPN Installation Linux and mobile clients, including Chromebooks, will continue to use t14785 Mon, 28 Sep 2026 15:26:10 GMTMon, 28 Sep 2026 15:26:10 GMThttps://grok.lsu.edu/article.aspx?articleid=20518 Pre-Installation Notes 1. These instructions are for the mobile app version of Teams; if you need to install Teams on a desktop device, please visit Microsoft Teams - Download . 2. ITS recommends using the App Store, Safari, or Google Play Store. (See ITS Web Browser Recommendations 20518 Mon, 21 Sep 2026 08:11:54 GMTMon, 21 Sep 2026 08:11:54 GMThttps://grok.lsu.edu/article.aspx?articleid=20703 LSU Internet of Things (IOT) Network contains more information on LSU IOT including how to submit a connection request. To Connect to lsuiot on an iPad: From the home screen, open the Settings app. Tap the Wi-Fi tab and tap on Other... Enter the Name as lsuiot . It is important to 20703 Wed, 16 Sep 2026 14:40:07 GMTWed, 16 Sep 2026 14:40:07 GMThttps://grok.lsu.edu/article.aspx?articleid=17813 1. Select the Wi-Fi button at the bottom right hand corner of the screen. 2. Select eduroam in the menu and click Connect . 3. If prompted, enter your full LSU email ( [user]@lsu.edu ) as username, and your myLSU password. Troubleshooting First, try entering your passwor17813 Mon, 31 Aug 2026 14:11:58 GMTMon, 31 Aug 2026 14:11:58 GMThttps://grok.lsu.edu/article.aspx?articleid=17396 ** Android Device Variation Notice ** There are many different versions of Android used on mobile devices. This article will present a generic set of instructions for Android-based devices. It should be used as a guide while using your Android device. Screenshots, as well as instructio17396 Fri, 21 Aug 2026 16:36:48 GMTFri, 21 Aug 2026 16:36:48 GMThttps://grok.lsu.edu/article.aspx?articleid=17035 General Information University Networking & Infrastructure (UNI) utilizes the Dynamic Host Configuration Protocol (DHCP) to manage the IP addresses across campus. All computers on campus must be registered through our DHCP Network Registration application. After connecting your computer to 17035 Tue, 18 Aug 2026 12:00:40 GMTTue, 18 Aug 2026 12:00:40 GMThttps://grok.lsu.edu/article.aspx?articleid=5979 Guest Accounts for Wireless Connectivity An LSU NetGuest account is required to provide guests on LSU campus with internet access via Guest Wireless. The NetGuest account does not provide access to any other campus resource. Any full-time member of the LSU Faculty or Staff may request a Net5979 Tue, 23 Jun 2026 12:50:04 GMTTue, 23 Jun 2026 12:50:04 GMThttps://grok.lsu.edu/article.aspx?articleid=17358 Browser Settings: Check your Browser Settings & make sure the following are NOT Enabled: Chrome Click on the ellipses button (...) at top right, choose Settings , choose the Settings Menu button at top left corner, select System , then click Open your computer's proxy 17358 Mon, 09 Mar 2026 15:12:35 GMTMon, 09 Mar 2026 15:12:35 GMThttps://grok.lsu.edu/article.aspx?articleid=18156 Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the 18156 Fri, 13 Feb 2026 13:13:41 GMTFri, 13 Feb 2026 13:13:41 GMThttps://grok.lsu.edu/article.aspx?articleid=17133 ITS provides high-performance Virtual Machine (VM) solutions within the Frey Data Center to meet the diverse computing needs of the university community. Our environment is designed to provide departments with scalable, reliable, and secure server technology. Customized Virtual Servers 17133 Wed, 28 Jan 2026 14:06:00 GMTWed, 28 Jan 2026 14:06:00 GMThttps://grok.lsu.edu/article.aspx?articleid=16992 Problem: The Windows Client Cannot Connect to eduroam On certain Windows computers, the AAA Certificate Services was not included in the certificate store of the original installation media. Without this certificate, Windows client cannot connect to eduroam because it could not verify16992 Tue, 16 Dec 2025 14:43:31 GMTTue, 16 Dec 2025 14:43:31 GMThttps://grok.lsu.edu/article.aspx?articleid=20699 On Windows 11, some users get the message “Can’t connect to this network” immediately after entering in their credentials and click Connect on eduroam. Furthermore, the icon for the eduroam wireless network looks like this: o To Resolve "Can't Connect to This Network" 20699 Tue, 16 Dec 2025 14:29:45 GMTTue, 16 Dec 2025 14:29:45 GMThttps://grok.lsu.edu/article.aspx?articleid=15128 To Log into BAM, You Will Need a Valid myLSU ID and Password: 1. Open BAM . (lsu-bam.lsu.edu) 2. Enter your myLSU ID and Password . 3. Click Login . 4. The BAM home screen will then appear. Referenced from: BAM 15128 Thu, 20 Nov 2025 11:31:06 GMTThu, 20 Nov 2025 11:31:06 GMThttps://grok.lsu.edu/article.aspx?articleid=12718 Cacti OpenNMS 12718 Mon, 27 Oct 2025 14:48:21 GMTMon, 27 Oct 2025 14:48:21 GMThttps://grok.lsu.edu/article.aspx?articleid=16278 Enter a UNI Work Order 1. Go to the following site: https://pcr360.lsu.edu/cc . A UNI Work Order IS NEEDED For Installs , Removals , Changes & Moves & For the Following: A UNI Work Order IS NOT NEE16278 Fri, 17 Oct 2025 12:20:57 GMTFri, 17 Oct 2025 12:20:57 GMThttps://grok.lsu.edu/article.aspx?articleid=5664 Getting Your Gaming Console MAC Address: PlayStation 3 (PS3) 1. Start up your PlayStation 3 without a disk in the drive. 2. Find the System Settings icon and select the X . 3. Click System Information and press the X . 4. Your Mac Address will display. 5664 Fri, 17 Oct 2025 09:31:35 GMTFri, 17 Oct 2025 09:31:35 GMThttps://grok.lsu.edu/article.aspx?articleid=5273 General Information: Shared resources should be secured so that only those who need to access the resource can access the resource. While there are many ways to secure your Windows box, this document will describe the methods normally used by the Office of Computing Services Active Directory s5273 Tue, 30 Sep 2025 07:40:04 GMTTue, 30 Sep 2025 07:40:04 GMThttps://grok.lsu.edu/article.aspx?articleid=5269 General Information The following is a guide to maintaining organizational units in the LSU ITS Active Directory system. Organizational Units allow organizations on campus to maintain control over their resources, like: computers, servers, printers and file shares. Below are instructions on ho5269 Mon, 29 Sep 2025 09:09:18 GMTMon, 29 Sep 2025 09:09:18 GMThttps://grok.lsu.edu/article.aspx?articleid=5271 The following is a guide to Group Policies in Windows regarding the LSU OCS Active Directory system. Group Policies allow Organizational Unit administrators to define procedures and set restrictions on computers and user objects within an OU. In the LSU Active Directory, Group Policy Objects5271 Mon, 29 Sep 2025 09:08:13 GMTMon, 29 Sep 2025 09:08:13 GMThttps://grok.lsu.edu/article.aspx?articleid=18011 Determine if you are on the LSU Domain - Mac OS X El Capitan (10.11) 1. Open System Preferences. 2. Click the Network icon, which is located under Internet & Wireless. 3. Click Advanced in the Network dialog box. 4. Under the WINS tab y18011 Mon, 29 Sep 2025 09:06:52 GMTMon, 29 Sep 2025 09:06:52 GMThttps://grok.lsu.edu/article.aspx?articleid=14842 Find your IP Address on Windows 10: Using the Command Prompt 1. Open the Command Prompt . a. Click the Start icon, type command prompt into the search bar and press click the Command Prompt icon. 2. Type ipconfig/all and press Enter. 3. The IP Addr14842 Tue, 23 Sep 2025 08:18:39 GMTTue, 23 Sep 2025 08:18:39 GMThttps://grok.lsu.edu/article.aspx?articleid=17340 5 GHz Network Band Capability Check on a Mac 1. Click the Apple icon located in the top-left portion of the screen and select About this Mac . 2. Click System Report on the menu displayed. 3. On the Left-hand side column, scroll down options until you17340 Fri, 19 Sep 2025 08:38:10 GMTFri, 19 Sep 2025 08:38:10 GMThttps://grok.lsu.edu/article.aspx?articleid=5263 The following is a guide to Bluecat Device Registration Portal, formerly NetReg, Louisiana State University's online network registration system: What is Bluecat DRP? If you are trying to use your laptop on campus with a wired connection, and have not accessed the LSU Network already, you5263 Thu, 18 Sep 2025 07:49:43 GMTThu, 18 Sep 2025 07:49:43 GMThttps://grok.lsu.edu/article.aspx?articleid=6952 General Information Welcome to LSU Network Registration! In order for a Computer to be used on the Louisiana State University Network, it must first be registered with the device registration portal (DRP). This registration must be renewed every year for most new equipment. If you've 6952 Wed, 17 Sep 2025 16:28:26 GMTWed, 17 Sep 2025 16:28:26 GMThttps://grok.lsu.edu/article.aspx?articleid=17586 Determine if you are on the LSU Domain - Mac OS X Mavericks (10.9) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon. 4. Click Advanced in the Network dialog box. 17586 Tue, 16 Sep 2025 08:15:38 GMTTue, 16 Sep 2025 08:15:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17585 Determine if you are on the LSU Domain - Mac OS X Mountain Lion (10.8) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon, which is located under Internet & Wireless. 17585 Tue, 16 Sep 2025 08:09:38 GMTTue, 16 Sep 2025 08:09:38 GMThttps://grok.lsu.edu/article.aspx?articleid=15002 Determine if you are on the LSU Domain in Windows 8.1: 1. Mouse over the bottom right of your screen and click Settings . 2. Select PC info from the Settings panel that appears on the right. 3. In the section entitled Computer name, domain, and workgroup settings: 15002 Tue, 16 Sep 2025 08:07:33 GMTTue, 16 Sep 2025 08:07:33 GMThttps://grok.lsu.edu/article.aspx?articleid=17578 Determine if you are on the LSU Domain 1. Click the Windows Start button, then right click Computer at the right-hand side. 2. Click Properties from the context menu. 3. In the section entitled Computer name, domain, and workgroup settings: If 17578 Tue, 16 Sep 2025 07:38:30 GMTTue, 16 Sep 2025 07:38:30 GMThttps://grok.lsu.edu/article.aspx?articleid=1722217222 Fri, 05 Sep 2025 08:39:46 GMTFri, 05 Sep 2025 08:39:46 GMThttps://grok.lsu.edu/article.aspx?articleid=19608 BlueCat Address Manager: My IPAM Quick Actions The My IPAM Quick Action widget allows the quick creation of A (host) records, CNAME records, and fixed DHCP reservations. The My IPAM page is the starting point for working with Address Manager. You can create tabs to sort and org19608 Thu, 04 Sep 2025 09:36:43 GMTThu, 04 Sep 2025 09:36:43 GMThttps://grok.lsu.edu/article.aspx?articleid=14834 If you need to find your Mac's IP Address, simply follow the instructions below. Finding the IP Address for a Mac OS X Computer 1. Begin by clicking the Apple icon on the top tool bar. 2. Select System Preferences from the menu. 3. In the Internet and Wireless s14834 Tue, 02 Sep 2025 07:44:30 GMTTue, 02 Sep 2025 07:44:30 GMThttps://grok.lsu.edu/article.aspx?articleid=5252 General Information Available to: LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests. Available Wireless Networks that are broadcasted on the LSU Campus: eduroam : The wireless network provides secure connectivity to LSU stud5252 Fri, 29 Aug 2025 11:06:43 GMTFri, 29 Aug 2025 11:06:43 GMThttps://grok.lsu.edu/article.aspx?articleid=20555 Some classrooms have been upgraded to include Audio/Visual (A/V) equipment to assist with onsite and remote instruction. A classroom with these upgrades is known as a “Tier 2 classroom.” A list of the classrooms can be found at the following link: Multimedia Classrooms: Classroom Technology Upgr20555 Fri, 29 Aug 2025 08:11:00 GMTFri, 29 Aug 2025 08:11:00 GMThttps://grok.lsu.edu/article.aspx?articleid=17028 NOTE : In order to connect to an on-campus computer, you must first log into the LSU VPN. For more information see VPN: LSU Overview Step 1 - On the Computer That You Plan To CONNECT TO : These steps allow for Remote Access to a specific Windows 7 Computer. This is typically you17028 Fri, 29 Aug 2025 08:00:27 GMTFri, 29 Aug 2025 08:00:27 GMThttps://grok.lsu.edu/article.aspx?articleid=16155 General Information These instructions are necessary to complete before you will be able to gain Secure Remote Access to a specific computer. The instructions are specific to the Operating System that you are using. Example : This is typically done when you need Secure Access to LS16155 Thu, 28 Aug 2025 14:35:12 GMTThu, 28 Aug 2025 14:35:12 GMThttps://grok.lsu.edu/article.aspx?articleid=20103 Important Note: These instructions are for a PC to connect to an on-campus PC ONLY. If a user is needing to connect their PC to another on-campus Mac, there are no known solutions at this time; please contact your departmental IT person for further resources or devices that may be available. 20103 Wed, 27 Aug 2025 14:04:18 GMTWed, 27 Aug 2025 14:04:18 GMThttps://grok.lsu.edu/article.aspx?articleid=17412 Connect to Eduroam on an iPad: 1. From the home screen, tap Settings . 2. Tap Wi-Fi on the left-hand side panel. 3. Make sure the Wi-Fi is turned ON and tap eduroam . 4. Enter your LSU ID and password and tap Join . You must include @lsu.17412 Wed, 27 Aug 2025 08:00:49 GMTWed, 27 Aug 2025 08:00:49 GMThttps://grok.lsu.edu/article.aspx?articleid=20535 All Registrar-scheduled multimedia classrooms are now equipped with lapel microphones (traditionally, only large classrooms were equipped with lapel or podium microphones for instructors). Please note that this is a temporary solution until a more permanent solution is available campus-wide. 20535 Wed, 27 Aug 2025 07:54:29 GMTWed, 27 Aug 2025 07:54:29 GMThttps://grok.lsu.edu/article.aspx?articleid=17587 Determine if you are on the LSU Domain (mac OS 10.10 Yosemite): 1. Click the magnifying glass, which is located in the top right-hand corner of your desktop. 2. Type System Preferences , then press Enter . 3. Click the Network icon, which is located under Internet & Wireless . 17587 Tue, 26 Aug 2025 16:36:23 GMTTue, 26 Aug 2025 16:36:23 GMThttps://grok.lsu.edu/article.aspx?articleid=17580 Before joining the LSU Domain, you first need to Pre-Stage the Machine in Active Directory (AD). Windows Operating Systems How do I Pre-Stage a Windows Computer Windows 8: Windows 8: Join the LSU Domain Windows 8: Determine if you are on the LSU Domain 17580 Tue, 26 Aug 2025 15:34:21 GMTTue, 26 Aug 2025 15:34:21 GMThttps://grok.lsu.edu/article.aspx?articleid=17502 Windows & Mac Computers Windows 10 Windows 8 Windows 7 Mac OS X Related Links How to Find Your MAC Address Windows 10 Help & Learning 17502 Fri, 22 Aug 2025 09:53:12 GMTFri, 22 Aug 2025 09:53:12 GMThttps://grok.lsu.edu/article.aspx?articleid=4889 The following is a guide to accessing the LSU E-mail directory through non-Exchange programs such as Mozilla Thunderbird. To Link to the LSU Address Book through the LDAP Server: 1. Open Thunderbird . 2. Select Tools from the taskbar at the top of the screen, and then scroll down 4889 Wed, 20 Aug 2025 11:24:45 GMTWed, 20 Aug 2025 11:24:45 GMThttps://grok.lsu.edu/article.aspx?articleid=16930 Getting Your MAC Address: Apple TV 1. With your Apple TV remote, navigate to the Settings icon and select it. 2. From the Settings menu, select General . 3. Under General, select Network . 4. Your MAC address will be next to either " Wi-Fi Address " or " Ethernet Address16930 Tue, 19 Aug 2025 14:56:08 GMTTue, 19 Aug 2025 14:56:08 GMThttps://grok.lsu.edu/article.aspx?articleid=18608 Add a User to the Administrator Group Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Of18608 Mon, 18 Aug 2025 14:51:07 GMTMon, 18 Aug 2025 14:51:07 GMT