https://grok.lsu.edu/Updated Networking articles!60https://grok.lsu.edu/article.aspx?articleid=18751 University Networking & Infrastructure (UNI) utilizes the Dynamic Host Configuration Protocol (DHCP) to manage the IP addresses across campus. All computers on campus must be registered through our DHCP Bluecat Device Registration Portal application. Registration is required to be initial18751 Thu, 02 Apr 2026 09:47:57 GMTThu, 02 Apr 2026 09:47:57 GMThttps://grok.lsu.edu/article.aspx?articleid=17358 Browser Settings: Check your Browser Settings & make sure the following are NOT Enabled: Chrome Click on the ellipses button (...) at top right, choose Settings , choose the Settings Menu button at top left corner, select System , then click Open your computer's proxy 17358 Mon, 09 Mar 2026 15:12:35 GMTMon, 09 Mar 2026 15:12:35 GMThttps://grok.lsu.edu/article.aspx?articleid=18156 Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the 18156 Fri, 13 Feb 2026 13:13:41 GMTFri, 13 Feb 2026 13:13:41 GMThttps://grok.lsu.edu/article.aspx?articleid=17133 General Information ITS provides high-performance Virtual Machine (VM) solutions within the Frey Data Center to meet the diverse computing needs of the university community. Our environment is designed to provide departments with scalable, reliable, and secure server technology. Customize17133 Mon, 12 Jan 2026 12:56:38 GMTMon, 12 Jan 2026 12:56:38 GMThttps://grok.lsu.edu/article.aspx?articleid=16992 Problem: The Windows Client Cannot Connect to eduroam On certain Windows computers, the AAA Certificate Services was not included in the certificate store of the original installation media. Without this certificate, Windows client cannot connect to eduroam because it could not verify16992 Tue, 16 Dec 2025 14:43:31 GMTTue, 16 Dec 2025 14:43:31 GMThttps://grok.lsu.edu/article.aspx?articleid=20699 On Windows 11, some users get the message “Can’t connect to this network” immediately after entering in their credentials and click Connect on eduroam. Furthermore, the icon for the eduroam wireless network looks like this: o To Resolve "Can't Connect to This Network" 20699 Tue, 16 Dec 2025 14:29:45 GMTTue, 16 Dec 2025 14:29:45 GMThttps://grok.lsu.edu/article.aspx?articleid=15128 To Log into BAM, You Will Need a Valid myLSU ID and Password: 1. Open BAM . (lsu-bam.lsu.edu) 2. Enter your myLSU ID and Password . 3. Click Login . 4. The BAM home screen will then appear. Referenced from: BAM 15128 Thu, 20 Nov 2025 11:31:06 GMTThu, 20 Nov 2025 11:31:06 GMThttps://grok.lsu.edu/article.aspx?articleid=12718 Cacti OpenNMS 12718 Mon, 27 Oct 2025 14:48:21 GMTMon, 27 Oct 2025 14:48:21 GMThttps://grok.lsu.edu/article.aspx?articleid=16278 Enter a UNI Work Order 1. Go to the following site: https://pcr360.lsu.edu/cc . A UNI Work Order IS NEEDED For Installs , Removals , Changes & Moves & For the Following: A UNI Work Order IS NOT NEE16278 Fri, 17 Oct 2025 12:20:57 GMTFri, 17 Oct 2025 12:20:57 GMThttps://grok.lsu.edu/article.aspx?articleid=5664 Getting Your Gaming Console MAC Address: PlayStation 3 (PS3) 1. Start up your PlayStation 3 without a disk in the drive. 2. Find the System Settings icon and select the X . 3. Click System Information and press the X . 4. Your Mac Address will display. 5664 Fri, 17 Oct 2025 09:31:35 GMTFri, 17 Oct 2025 09:31:35 GMThttps://grok.lsu.edu/article.aspx?articleid=5273 General Information: Shared resources should be secured so that only those who need to access the resource can access the resource. While there are many ways to secure your Windows box, this document will describe the methods normally used by the Office of Computing Services Active Directory s5273 Tue, 30 Sep 2025 07:40:04 GMTTue, 30 Sep 2025 07:40:04 GMThttps://grok.lsu.edu/article.aspx?articleid=5269 General Information The following is a guide to maintaining organizational units in the LSU ITS Active Directory system. Organizational Units allow organizations on campus to maintain control over their resources, like: computers, servers, printers and file shares. Below are instructions on ho5269 Mon, 29 Sep 2025 09:09:18 GMTMon, 29 Sep 2025 09:09:18 GMThttps://grok.lsu.edu/article.aspx?articleid=5271 The following is a guide to Group Policies in Windows regarding the LSU OCS Active Directory system. Group Policies allow Organizational Unit administrators to define procedures and set restrictions on computers and user objects within an OU. In the LSU Active Directory, Group Policy Objects5271 Mon, 29 Sep 2025 09:08:13 GMTMon, 29 Sep 2025 09:08:13 GMThttps://grok.lsu.edu/article.aspx?articleid=18011 Determine if you are on the LSU Domain - Mac OS X El Capitan (10.11) 1. Open System Preferences. 2. Click the Network icon, which is located under Internet & Wireless. 3. Click Advanced in the Network dialog box. 4. Under the WINS tab y18011 Mon, 29 Sep 2025 09:06:52 GMTMon, 29 Sep 2025 09:06:52 GMThttps://grok.lsu.edu/article.aspx?articleid=14842 Find your IP Address on Windows 10: Using the Command Prompt 1. Open the Command Prompt . a. Click the Start icon, type command prompt into the search bar and press click the Command Prompt icon. 2. Type ipconfig/all and press Enter. 3. The IP Addr14842 Tue, 23 Sep 2025 08:18:39 GMTTue, 23 Sep 2025 08:18:39 GMThttps://grok.lsu.edu/article.aspx?articleid=17340 5 GHz Network Band Capability Check on a Mac 1. Click the Apple icon located in the top-left portion of the screen and select About this Mac . 2. Click System Report on the menu displayed. 3. On the Left-hand side column, scroll down options until you17340 Fri, 19 Sep 2025 08:38:10 GMTFri, 19 Sep 2025 08:38:10 GMThttps://grok.lsu.edu/article.aspx?articleid=5263 The following is a guide to Bluecat Device Registration Portal, formerly NetReg, Louisiana State University's online network registration system: What is Bluecat DRP? If you are trying to use your laptop on campus with a wired connection, and have not accessed the LSU Network already, you5263 Thu, 18 Sep 2025 07:49:43 GMTThu, 18 Sep 2025 07:49:43 GMThttps://grok.lsu.edu/article.aspx?articleid=6952 General Information Welcome to LSU Network Registration! In order for a Computer to be used on the Louisiana State University Network, it must first be registered with the device registration portal (DRP). This registration must be renewed every year for most new equipment. If you've 6952 Wed, 17 Sep 2025 16:28:26 GMTWed, 17 Sep 2025 16:28:26 GMThttps://grok.lsu.edu/article.aspx?articleid=17586 Determine if you are on the LSU Domain - Mac OS X Mavericks (10.9) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon. 4. Click Advanced in the Network dialog box. 17586 Tue, 16 Sep 2025 08:15:38 GMTTue, 16 Sep 2025 08:15:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17585 Determine if you are on the LSU Domain - Mac OS X Mountain Lion (10.8) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon, which is located under Internet & Wireless. 17585 Tue, 16 Sep 2025 08:09:38 GMTTue, 16 Sep 2025 08:09:38 GMThttps://grok.lsu.edu/article.aspx?articleid=15002 Determine if you are on the LSU Domain in Windows 8.1: 1. Mouse over the bottom right of your screen and click Settings . 2. Select PC info from the Settings panel that appears on the right. 3. In the section entitled Computer name, domain, and workgroup settings: 15002 Tue, 16 Sep 2025 08:07:33 GMTTue, 16 Sep 2025 08:07:33 GMThttps://grok.lsu.edu/article.aspx?articleid=17578 Determine if you are on the LSU Domain 1. Click the Windows Start button, then right click Computer at the right-hand side. 2. Click Properties from the context menu. 3. In the section entitled Computer name, domain, and workgroup settings: If 17578 Tue, 16 Sep 2025 07:38:30 GMTTue, 16 Sep 2025 07:38:30 GMThttps://grok.lsu.edu/article.aspx?articleid=1722217222 Fri, 05 Sep 2025 08:39:46 GMTFri, 05 Sep 2025 08:39:46 GMThttps://grok.lsu.edu/article.aspx?articleid=19608 BlueCat Address Manager: My IPAM Quick Actions The My IPAM Quick Action widget allows the quick creation of A (host) records, CNAME records, and fixed DHCP reservations. The My IPAM page is the starting point for working with Address Manager. You can create tabs to sort and org19608 Thu, 04 Sep 2025 09:36:43 GMTThu, 04 Sep 2025 09:36:43 GMThttps://grok.lsu.edu/article.aspx?articleid=14834 If you need to find your Mac's IP Address, simply follow the instructions below. Finding the IP Address for a Mac OS X Computer 1. Begin by clicking the Apple icon on the top tool bar. 2. Select System Preferences from the menu. 3. In the Internet and Wireless s14834 Tue, 02 Sep 2025 07:44:30 GMTTue, 02 Sep 2025 07:44:30 GMThttps://grok.lsu.edu/article.aspx?articleid=5252 General Information Available to: LSU Students, Faculty, Staff, Visitors who participate in eduroam, and Sponsored Guests. Available Wireless Networks that are broadcasted on the LSU Campus: eduroam : The wireless network provides secure connectivity to LSU stud5252 Fri, 29 Aug 2025 11:06:43 GMTFri, 29 Aug 2025 11:06:43 GMThttps://grok.lsu.edu/article.aspx?articleid=20555 Some classrooms have been upgraded to include Audio/Visual (A/V) equipment to assist with onsite and remote instruction. A classroom with these upgrades is known as a “Tier 2 classroom.” A list of the classrooms can be found at the following link: Multimedia Classrooms: Classroom Technology Upgr20555 Fri, 29 Aug 2025 08:11:00 GMTFri, 29 Aug 2025 08:11:00 GMThttps://grok.lsu.edu/article.aspx?articleid=17028 NOTE : In order to connect to an on-campus computer, you must first log into the LSU VPN. For more information see VPN: LSU Overview Step 1 - On the Computer That You Plan To CONNECT TO : These steps allow for Remote Access to a specific Windows 7 Computer. This is typically you17028 Fri, 29 Aug 2025 08:00:27 GMTFri, 29 Aug 2025 08:00:27 GMThttps://grok.lsu.edu/article.aspx?articleid=16155 General Information These instructions are necessary to complete before you will be able to gain Secure Remote Access to a specific computer. The instructions are specific to the Operating System that you are using. Example : This is typically done when you need Secure Access to LS16155 Thu, 28 Aug 2025 14:35:12 GMTThu, 28 Aug 2025 14:35:12 GMThttps://grok.lsu.edu/article.aspx?articleid=20103 Important Note: These instructions are for a PC to connect to an on-campus PC ONLY. If a user is needing to connect their PC to another on-campus Mac, there are no known solutions at this time; please contact your departmental IT person for further resources or devices that may be available. 20103 Wed, 27 Aug 2025 14:04:18 GMTWed, 27 Aug 2025 14:04:18 GMThttps://grok.lsu.edu/article.aspx?articleid=17412 Connect to Eduroam on an iPad: 1. From the home screen, tap Settings . 2. Tap Wi-Fi on the left-hand side panel. 3. Make sure the Wi-Fi is turned ON and tap eduroam . 4. Enter your LSU ID and password and tap Join . You must include @lsu.17412 Wed, 27 Aug 2025 08:00:49 GMTWed, 27 Aug 2025 08:00:49 GMThttps://grok.lsu.edu/article.aspx?articleid=20535 All Registrar-scheduled multimedia classrooms are now equipped with lapel microphones (traditionally, only large classrooms were equipped with lapel or podium microphones for instructors). Please note that this is a temporary solution until a more permanent solution is available campus-wide. 20535 Wed, 27 Aug 2025 07:54:29 GMTWed, 27 Aug 2025 07:54:29 GMThttps://grok.lsu.edu/article.aspx?articleid=17587 Determine if you are on the LSU Domain (mac OS 10.10 Yosemite): 1. Click the magnifying glass, which is located in the top right-hand corner of your desktop. 2. Type System Preferences , then press Enter . 3. Click the Network icon, which is located under Internet & Wireless . 17587 Tue, 26 Aug 2025 16:36:23 GMTTue, 26 Aug 2025 16:36:23 GMThttps://grok.lsu.edu/article.aspx?articleid=17580 Before joining the LSU Domain, you first need to Pre-Stage the Machine in Active Directory (AD). Windows Operating Systems How do I Pre-Stage a Windows Computer Windows 8: Windows 8: Join the LSU Domain Windows 8: Determine if you are on the LSU Domain 17580 Tue, 26 Aug 2025 15:34:21 GMTTue, 26 Aug 2025 15:34:21 GMThttps://grok.lsu.edu/article.aspx?articleid=17502 Windows & Mac Computers Windows 10 Windows 8 Windows 7 Mac OS X Related Links How to Find Your MAC Address Windows 10 Help & Learning 17502 Fri, 22 Aug 2025 09:53:12 GMTFri, 22 Aug 2025 09:53:12 GMThttps://grok.lsu.edu/article.aspx?articleid=16167 To Connect to VPN on an iPhone Device: 1. Open the AnyConnect App . 2. Touch the arrow next to LSU VPN . 3. Log in with your PAWS ID and password. 4. You are now connected to LSU VPN through Cisco AnyConnect app on your iPhone. 16167 Wed, 20 Aug 2025 11:40:09 GMTWed, 20 Aug 2025 11:40:09 GMThttps://grok.lsu.edu/article.aspx?articleid=4889 The following is a guide to accessing the LSU E-mail directory through non-Exchange programs such as Mozilla Thunderbird. To Link to the LSU Address Book through the LDAP Server: 1. Open Thunderbird . 2. Select Tools from the taskbar at the top of the screen, and then scroll down 4889 Wed, 20 Aug 2025 11:24:45 GMTWed, 20 Aug 2025 11:24:45 GMThttps://grok.lsu.edu/article.aspx?articleid=20406 Using GlobalProtect VPN Client For Windows 1. Bring up the GlobalProtect application by clicking on its icon in the taskbar: 2. If prompted for the Portal Address, enter gp.vpn.lsu.edu , then click Connect : Note: Ag Center users should use agcenter.vpn.lsu.edu 20406 Tue, 19 Aug 2025 16:46:51 GMTTue, 19 Aug 2025 16:46:51 GMThttps://grok.lsu.edu/article.aspx?articleid=16930 Getting Your MAC Address: Apple TV 1. With your Apple TV remote, navigate to the Settings icon and select it. 2. From the Settings menu, select General . 3. Under General, select Network . 4. Your MAC address will be next to either " Wi-Fi Address " or " Ethernet Address16930 Tue, 19 Aug 2025 14:56:08 GMTTue, 19 Aug 2025 14:56:08 GMThttps://grok.lsu.edu/article.aspx?articleid=18608 Add a User to the Administrator Group Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Of18608 Mon, 18 Aug 2025 14:51:07 GMTMon, 18 Aug 2025 14:51:07 GMThttps://grok.lsu.edu/article.aspx?articleid=6940 Active Directory provides central authentication and authorization services for Windows based computers. Active Directory also allows administrators to assign policies, deploy software, and apply critical updates to an entire organization according to Wikipedia. The Group policy is similar to th6940 Fri, 15 Aug 2025 16:19:47 GMTFri, 15 Aug 2025 16:19:47 GMThttps://grok.lsu.edu/article.aspx?articleid=17034 General Information Cacti is an open source application run by ITS UNI to provide network statistics on devices across campus. We provide anonymous access to a limited view of devices. We will also allow individual departments to view their specific traffic upon request. Eligib17034 Fri, 15 Aug 2025 09:31:58 GMTFri, 15 Aug 2025 09:31:58 GMThttps://grok.lsu.edu/article.aspx?articleid=17547 Please see below for how to Forget a Network on various devices. Windows PCs Windows 10 Windows 8.1 Windows 7 Mac OS X OS X Mobile Devices iOS Android 17547 Fri, 15 Aug 2025 08:12:42 GMTFri, 15 Aug 2025 08:12:42 GMThttps://grok.lsu.edu/article.aspx?articleid=16163 ** Android Device Variation Notice ** There are many different versions of Android used on mobile devices. This article will present a generic set of instructions for Android-based devices. It should be used as a guide while using your Android device. Screenshots, as well as instruct16163 Wed, 13 Aug 2025 16:42:03 GMTWed, 13 Aug 2025 16:42:03 GMThttps://grok.lsu.edu/article.aspx?articleid=20102 Important Note: These instructions are for a Mac to connect to an on-campus PC ONLY. If a user is needing to connect their Mac to another on-campus Mac, they would have to purchase Apple Remote Desktop from the App Store. Part 1 In order to remotely connect to your campus compute20102 Wed, 13 Aug 2025 14:56:07 GMTWed, 13 Aug 2025 14:56:07 GMThttps://grok.lsu.edu/article.aspx?articleid=16895 NOTE: Although this article has been recently updated, if you still need help connecting your Apple TV, please contact the ResLife IT Service Desk at https://itservice.lsu.edu/TDClient/34/Portal/Home/ or call 225-578-0560. We apologize for any inconveniences caused. Thank you! Expecta16895 Wed, 13 Aug 2025 07:58:41 GMTWed, 13 Aug 2025 07:58:41 GMThttps://grok.lsu.edu/article.aspx?articleid=13954 Getting Started If you are a visitor to LSU and your institution participates in eduroam: Log into the eduroam wireless network. Use YOUR credentials from YOUR institution to log on to LSU's secure eduroam wireless network. Other visitors who need access to wir13954 Tue, 12 Aug 2025 13:34:42 GMTTue, 12 Aug 2025 13:34:42 GMThttps://grok.lsu.edu/article.aspx?articleid=20485 LSU Network Policies Important! DO NOT register a machine that is not your responsibility. When you register a computer you will be held accountable for all actions performed on that computer. LSU Summary of Computer Usage Policy An individual who uses the computer resources20485 Mon, 11 Aug 2025 15:08:46 GMTMon, 11 Aug 2025 15:08:46 GMThttps://grok.lsu.edu/article.aspx?articleid=17548 To Forget a Wireless Network (Android Devices): 1. Select Settings (Within Apps Folder or on Home Screen) 2. Open Wi-Fi Settings and locate network to be deleted. 3. Select the network and choose "Forget " to remove the network settings on your device. 17548 Mon, 11 Aug 2025 13:50:26 GMTMon, 11 Aug 2025 13:50:26 GMThttps://grok.lsu.edu/article.aspx?articleid=20539 A project to upgrade Audio Visual (AV) technology in 30 classrooms in Tureaud Hall and 33 departmental classrooms throughout campus is complete as of August, 2023. The following AV technology will be included in each room. Podium PC : Each classroom will be equipped with a PC ins20539 Mon, 11 Aug 2025 13:46:24 GMTMon, 11 Aug 2025 13:46:24 GMT