<rss version="2.0"><channel><title>New Troubleshooting Articles</title><link>https://grok.lsu.edu/</link><description>New Troubleshooting articles!</description><ttl>60</ttl><item><title>Windows 11: Use Network Reset</title><link>https://grok.lsu.edu/article.aspx?articleid=20624</link><description> Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re</description><guid>20624</guid><pubDate>Wed, 05 Feb 2025 11:52:30 GMT</pubDate></item><item><title>Windows 10: Reset TCP / IP Stack</title><link>https://grok.lsu.edu/article.aspx?articleid=19483</link><description> To Reset TCP / IP Stack in Windows 10. 

 1. Click the  Start  button in the bottom left corner of the screen. 

   

  
2. Type  Command Prompt  in the  Search  bar. Then right-click on the  Command Prompt  icon, and select  Run as administrator . 

   

  
3. If prompted, select  Yes </description><guid>19483</guid><pubDate>Thu, 17 Jul 2025 14:54:39 GMT</pubDate></item><item><title>Windows 10: Uninstall Network Adapter</title><link>https://grok.lsu.edu/article.aspx?articleid=19482</link><description> If your network stopped working after a recent update, try uninstalling the network adapter. After uninstalling, restarting your computer will connect it to the latest driver. 

 To Uninstall a Network Adapter Driver in Windows 10: 

 1. Click the  Windows  icon in the bottom left corner of the</description><guid>19482</guid><pubDate>Thu, 03 Apr 2025 15:35:22 GMT</pubDate></item><item><title>Windows 10: Run the Network Troubleshooter</title><link>https://grok.lsu.edu/article.aspx?articleid=19480</link><description> Run the Network Troubleshooter 

 1. Click the search bar in the taskbar of the computer, and type  Network Troubleshooter.  Select  Identify and repair network problems.  

   

  
2. The Network Troubleshooter window will open up. Follow the steps of the troublemaker to see if that fixes t</description><guid>19480</guid><pubDate>Fri, 01 Aug 2025 17:03:26 GMT</pubDate></item><item><title>Windows 10: Generate a Wireless Network Report</title><link>https://grok.lsu.edu/article.aspx?articleid=19479</link><description> Windows 10: Generate a Wireless Network Report 

 1. Click the Start button in the bottom left corner of the screen. 

   

  
 
2. Type in  command prompt , right click on the  Command Prompt  icon, and select  Run as administrator . 

   

  
 
3. If prompted, select  Yes  to allow </description><guid>19479</guid><pubDate>Mon, 05 Feb 2024 08:50:29 GMT</pubDate></item><item><title>Windows 10: Update Network Adapter Drivers</title><link>https://grok.lsu.edu/article.aspx?articleid=19478</link><description> An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. 

 To Update Your Network Adapter in Windows 10: 

 1. Click the  Start  button in the bottom left-hand corner</description><guid>19478</guid><pubDate>Fri, 03 May 2024 08:59:39 GMT</pubDate></item><item><title>Windows 10: Use Network Reset</title><link>https://grok.lsu.edu/article.aspx?articleid=19477</link><description> Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re</description><guid>19477</guid><pubDate>Mon, 03 Feb 2025 15:42:29 GMT</pubDate></item><item><title>Windows 10: Turn On / Off Firewalls</title><link>https://grok.lsu.edu/article.aspx?articleid=19476</link><description> Sometimes Firewalls can affect connectivity. You can see if the connection issue is caused by a firewall by turning it off temporarily and then trying to visit a website you trust. 

   IMPORTANT NOTE:   Turning off your Firewall makes your PC more vulnerable to hackers, worms, or viruses. Turn i</description><guid>19476</guid><pubDate>Wed, 02 Apr 2025 13:17:50 GMT</pubDate></item><item><title>Wireless: Remove Cached Credentials (Windows 7)</title><link>https://grok.lsu.edu/article.aspx?articleid=18156</link><description> Wireless: Remove Cached Credentials (Windows 7) 

  1. Open the control panel by searching it in the Cortana search box.   

   

  
 
2. In the control panel, click  User Accounts , which is located towards the bottom of the list.   

   
 
  

 3. Click on Manage Credentials on the </description><guid>18156</guid><pubDate>Fri, 13 Feb 2026 13:13:41 GMT</pubDate></item><item><title>Windows 11: Finding Your IP Address</title><link>https://grok.lsu.edu/article.aspx?articleid=18152</link><description> Windows 11: Finding Your IP Address  

   

 This will describe how to find Windows 11 IP address: 

 1. In the Search bar of your Start menu, type  cmd  and click  cmd .  

  NOTE:  This can also be done using the Windows key  + R  and entering in " cmd ". 

   

  
2. In the  Command</description><guid>18152</guid><pubDate>Wed, 05 Feb 2025 08:40:56 GMT</pubDate></item><item><title>Windows 10: Setting System Clock to Match KMS Server</title><link>https://grok.lsu.edu/article.aspx?articleid=18015</link><description> General Activation Information: 

 
	 Before you can have a Successful Activation, your  System Clock  Time   MUST  MATCH  the  LSU KMS Server System Clock Time . 
	  
	 If they  DO NOT  match,  you   MUST  Manually Change  your  System Clock  Time to match.  Make sure the Time Zone is set to:</description><guid>18015</guid><pubDate>Fri, 17 Jan 2025 08:15:32 GMT</pubDate></item><item><title>Windows 10: Checking Your Time Zone</title><link>https://grok.lsu.edu/article.aspx?articleid=18014</link><description> To View the Timezone: 

 1. Click on the bottom right corner of the desktop where the time and date are located. 

   

  
2. Click on the  Date and Time settings  link at the bottom of the popup window. 

   

  
3. You are now able to view and customize the time zone. 

   

  
 </description><guid>18014</guid><pubDate>Wed, 05 Feb 2025 11:02:49 GMT</pubDate></item><item><title>Windows 10 Enterprise: Activating Windows 10 (On-Campus)</title><link>https://grok.lsu.edu/article.aspx?articleid=17877</link><description>   NOTE :  ONLY for installations done through the LSU On-Campus Enterprise Activation Server.  

 How to Activate Windows 10 on Campus: 

 1. At the bottom left of your screen, click the  Start  button. 

   
  

 2. Select  Settings  at the bottom left of the menu. 

   
  

 3. The </description><guid>17877</guid><pubDate>Mon, 28 Jul 2025 15:30:57 GMT</pubDate></item><item><title>Windows Enterprise:  Setting Activation Server Location</title><link>https://grok.lsu.edu/article.aspx?articleid=17866</link><description> Error Code associated with the issue:  0x8007232b  

 If you are off campus, you will need to be connected to the VPN before you can proceed with the steps below. For more information about how to connect to the LSU VPN, see the  VPN at LSU: Overview  

      To Launch Command Prompt as Adminis</description><guid>17866</guid><pubDate>Tue, 18 Nov 2025 08:11:10 GMT</pubDate></item><item><title>Windows Enterprise: Activation Troubleshooting</title><link>https://grok.lsu.edu/article.aspx?articleid=17280</link><description> General Information 

 This article is a guide to help troubleshoot the common issues with activating Windows 7, Windows 8 &amp;amp; Windows 8.1 Enterprise.  The process to activate Windows 8.1 Enterprise depends on the location of the computer.  This article covers activation instructions for on-campus,</description><guid>17280</guid><pubDate>Thu, 22 Jul 2021 14:13:57 GMT</pubDate></item></channel></rss>