https://grok.lsu.edu/Updated Windows 10 articles!60https://grok.lsu.edu/article.aspx?articleid=18156 Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the 18156 Fri, 13 Feb 2026 13:13:41 GMTFri, 13 Feb 2026 13:13:41 GMThttps://grok.lsu.edu/article.aspx?articleid=17866 Error Code associated with the issue: 0x8007232b If you are off campus, you will need to be connected to the VPN before you can proceed with the steps below. For more information about how to connect to the LSU VPN, see the VPN at LSU: Overview To Launch Command Prompt as Adminis17866 Tue, 18 Nov 2025 08:11:10 GMTTue, 18 Nov 2025 08:11:10 GMThttps://grok.lsu.edu/article.aspx?articleid=20625 Signing in with a Microsoft Account: 1. Click the Start button at the bottom left of your screen. 2. On the start menu, select Settings . 3. Once the Settings screen appears, choose Accounts . 4. On the accounts screen, select Sign in 20625 Tue, 23 Sep 2025 08:09:39 GMTTue, 23 Sep 2025 08:09:39 GMThttps://grok.lsu.edu/article.aspx?articleid=17851 To Choose How Updates are Installed: 1. Click the Start button at the bottom left of your screen. 2. Select Settings. 3. Once the Settings screen appears, scroll down, and choose Update & Security . 4. Then choose Advanced Options under the W17851 Fri, 12 Sep 2025 08:26:50 GMTFri, 12 Sep 2025 08:26:50 GMThttps://grok.lsu.edu/article.aspx?articleid=17879 How to Back up Files: 1. Click the Start button at the bottom left of your screen and then select Settings. 2. Choose Update & Security . 3. On the Update & security screen, click Backup on the left of your screen. 4. Then, select Add a d17879 Tue, 09 Sep 2025 09:23:37 GMTTue, 09 Sep 2025 09:23:37 GMThttps://grok.lsu.edu/article.aspx?articleid=17868 To Launch Command Prompt as Administrator: 1. Click the Windows Start Menu (hitting the Windows key on the keyboard if not already there). 2. Type cmd on the keyboard which will bring up the Windows search. 3. Right-click on the Command Prompt app. 17868 Tue, 09 Sep 2025 07:45:34 GMTTue, 09 Sep 2025 07:45:34 GMThttps://grok.lsu.edu/article.aspx?articleid=19304 Fresh to Windows 10 is the ability to change/switch the computer screen to another screen or even projector. These steps will show, clearly, how to switch the computer screen, if possible. To Switch Your Computer Screen: 1. Click the search bar found in the bottom left of the screen, and 19304 Fri, 15 Aug 2025 13:47:21 GMTFri, 15 Aug 2025 13:47:21 GMThttps://grok.lsu.edu/article.aspx?articleid=19480 Run the Network Troubleshooter 1. Click the search bar in the taskbar of the computer, and type Network Troubleshooter. Select Identify and repair network problems. 2. The Network Troubleshooter window will open up. Follow the steps of the troublemaker to see if that fixes t19480 Fri, 01 Aug 2025 17:03:26 GMTFri, 01 Aug 2025 17:03:26 GMThttps://grok.lsu.edu/article.aspx?articleid=13578 Frequent users of the command prompt may find the steps presented below quite useful. To Quickly Open the Command Prompt: 1. Hold Shift and Right Click . (This keyboard combination may be used on the Desktop or within Windows Explorer.) NOTE: By default, certain newer Win13578 Mon, 28 Jul 2025 16:50:16 GMTMon, 28 Jul 2025 16:50:16 GMThttps://grok.lsu.edu/article.aspx?articleid=17877 NOTE : ONLY for installations done through the LSU On-Campus Enterprise Activation Server. How to Activate Windows 10 on Campus: 1. At the bottom left of your screen, click the Start button. 2. Select Settings at the bottom left of the menu. 3. The 17877 Mon, 28 Jul 2025 15:30:57 GMTMon, 28 Jul 2025 15:30:57 GMThttps://grok.lsu.edu/article.aspx?articleid=19306 Windows 10 should automatically be able to detect wireless networks if any are available. To Find Wireless Networks in Windows 10: 1. Select the Connection tool in the bottom right corner of the desktop. 2. Click the option labeled Network Settings . 3.19306 Mon, 28 Jul 2025 13:53:07 GMTMon, 28 Jul 2025 13:53:07 GMThttps://grok.lsu.edu/article.aspx?articleid=19483 To Reset TCP / IP Stack in Windows 10. 1. Click the Start button in the bottom left corner of the screen. 2. Type Command Prompt in the Search bar. Then right-click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes 19483 Thu, 17 Jul 2025 14:54:39 GMTThu, 17 Jul 2025 14:54:39 GMThttps://grok.lsu.edu/article.aspx?articleid=20553 General Information Before proceeding, make sure you have the latest Service Packs and Windows updates installed. Also make sure your wireless adapter has the latest drivers installed. If your computer has a built-in wireless adapter, download the latest drivers from the computer manufacturer20553 Tue, 08 Jul 2025 12:54:43 GMTTue, 08 Jul 2025 12:54:43 GMThttps://grok.lsu.edu/article.aspx?articleid=19328 Flushing the DNS is useful in the removal of bad caches since the flush completely removes all the information stored within the cache. To Flush the DNS Cache: 1.At the bottom left corner, type ' cmd ' in the Start menu's search bar , and press Enter . 2. Type ' ipco19328 Mon, 07 Jul 2025 14:13:08 GMTMon, 07 Jul 2025 14:13:08 GMThttps://grok.lsu.edu/article.aspx?articleid=20542 General Information Windows 11 is a Microsoft Operating System (OS). Along with its many similarities to Windows 10, including the new design of the Start menu, Windows 11 also introduces a more strict requirement among device specifications in order to upgrade. Other features include: 20542 Mon, 14 Apr 2025 11:04:24 GMTMon, 14 Apr 2025 11:04:24 GMThttps://grok.lsu.edu/article.aspx?articleid=17807 General Information Windows 10 is a Microsoft Operating System (OS). Along with it's many similarities to Windows 7, including the re-introduction to the Start menu, Windows 10 also introduces Microsoft Edge, a new browser experience that allows users to easily share notes and opinions 17807 Wed, 09 Apr 2025 14:31:44 GMTWed, 09 Apr 2025 14:31:44 GMThttps://grok.lsu.edu/article.aspx?articleid=19482 If your network stopped working after a recent update, try uninstalling the network adapter. After uninstalling, restarting your computer will connect it to the latest driver. To Uninstall a Network Adapter Driver in Windows 10: 1. Click the Windows icon in the bottom left corner of the19482 Thu, 03 Apr 2025 15:35:22 GMTThu, 03 Apr 2025 15:35:22 GMThttps://grok.lsu.edu/article.aspx?articleid=19476 Sometimes Firewalls can affect connectivity. You can see if the connection issue is caused by a firewall by turning it off temporarily and then trying to visit a website you trust. IMPORTANT NOTE: Turning off your Firewall makes your PC more vulnerable to hackers, worms, or viruses. Turn i19476 Wed, 02 Apr 2025 13:17:50 GMTWed, 02 Apr 2025 13:17:50 GMThttps://grok.lsu.edu/article.aspx?articleid=17870 NOTE: This method is only intended for Windows Pro or Windows Home editions. Creating a Bootable USB for Windows 10: 1. Access the Windows 10 Installation Tool site. 2. Scroll down the page, and click Download Tool Now 3. Click Save File in the17870 Wed, 05 Feb 2025 15:16:07 GMTWed, 05 Feb 2025 15:16:07 GMThttps://grok.lsu.edu/article.aspx?articleid=20624 Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re20624 Wed, 05 Feb 2025 11:52:30 GMTWed, 05 Feb 2025 11:52:30 GMThttps://grok.lsu.edu/article.aspx?articleid=18014 To View the Timezone: 1. Click on the bottom right corner of the desktop where the time and date are located. 2. Click on the Date and Time settings link at the bottom of the popup window. 3. You are now able to view and customize the time zone. 18014 Wed, 05 Feb 2025 11:02:49 GMTWed, 05 Feb 2025 11:02:49 GMThttps://grok.lsu.edu/article.aspx?articleid=18152 Windows 11: Finding Your IP Address This will describe how to find Windows 11 IP address: 1. In the Search bar of your Start menu, type cmd and click cmd . NOTE: This can also be done using the Windows key + R and entering in " cmd ". 2. In the Command18152 Wed, 05 Feb 2025 08:40:56 GMTWed, 05 Feb 2025 08:40:56 GMThttps://grok.lsu.edu/article.aspx?articleid=18609 Allow Access to Use Remote Desktop Connection Before Remote Desktop can be used, permission has to be granted to the specific accounts that you would like to Allow to connect to your computer remotely. This is typically done on your Office Computer . 1. Click the Start menu from you18609 Tue, 04 Feb 2025 14:23:53 GMTTue, 04 Feb 2025 14:23:53 GMThttps://grok.lsu.edu/article.aspx?articleid=19477 Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re19477 Mon, 03 Feb 2025 15:42:29 GMTMon, 03 Feb 2025 15:42:29 GMThttps://grok.lsu.edu/article.aspx?articleid=18015 General Activation Information: Before you can have a Successful Activation, your System Clock Time MUST MATCH the LSU KMS Server System Clock Time . If they DO NOT match, you MUST Manually Change your System Clock Time to match. Make sure the Time Zone is set to:18015 Fri, 17 Jan 2025 08:15:32 GMTFri, 17 Jan 2025 08:15:32 GMThttps://grok.lsu.edu/article.aspx?articleid=17810 To Upgrade from Windows 10 to Windows 11: 1. Download Windows 11 Enterprise from TigerWare . If you are a student, please see Windows: Download Install File & Retrieve Product Key (Students) 2. After the installation finished, double click the ISO file (should be located in your 17810 Fri, 03 Jan 2025 13:41:12 GMTFri, 03 Jan 2025 13:41:12 GMThttps://grok.lsu.edu/article.aspx?articleid=17873 To Upgrade from Windows 7 to Windows 10: 1. Download Windows 10 Enterprise from TigerWare . 2. After the installation finished, burn the .iso file through Rufus. (Click here to learn how to burn a Windows 10 .iso file) 3. Once you finish burning the file, pl17873 Fri, 03 Jan 2025 13:20:09 GMTFri, 03 Jan 2025 13:20:09 GMThttps://grok.lsu.edu/article.aspx?articleid=17953 General Information Before proceeding, make sure you have the latest Service Packs and Windows updates installed. Also make sure your wireless adapter has the latest drivers installed. If your computer has a built-in wireless adapter, download the latest drivers from the computer manufacturer'17953 Thu, 17 Oct 2024 13:20:22 GMTThu, 17 Oct 2024 13:20:22 GMThttps://grok.lsu.edu/article.aspx?articleid=17867 If the product key used to activate Windows 10 Enterprise has been changed it will no longer activate against LSU's activation server. To reset the product key back to its original key follow the instructions below. To Launch Command Prompt as Administrator: 1. Click the Windows St17867 Mon, 23 Sep 2024 09:17:33 GMTMon, 23 Sep 2024 09:17:33 GMThttps://grok.lsu.edu/article.aspx?articleid=17855 All LSU students are entitled to Windows software at no cost through the LSU Microsoft Student Use Benefit program. This article provides information on how to access Windows. To Download & Install Windows: Navigate to https://azureforeducation.microsoft.com/devtools and log 17855 Wed, 03 Jul 2024 15:52:14 GMTWed, 03 Jul 2024 15:52:14 GMThttps://grok.lsu.edu/article.aspx?articleid=17808 Windows 10 System Requirements: OS: Latest version of either Windows 7 SP1 or Windows 8.1 Update. To determine which version you are running To download the latest version Windows 7 SP1 or Windows 8.1 Update Processor: 1 gigahertz (GHz) or faster17808 Mon, 06 May 2024 16:57:46 GMTMon, 06 May 2024 16:57:46 GMThttps://grok.lsu.edu/article.aspx?articleid=19478 An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. To Update Your Network Adapter in Windows 10: 1. Click the Start button in the bottom left-hand corner19478 Fri, 03 May 2024 08:59:39 GMTFri, 03 May 2024 08:59:39 GMThttps://grok.lsu.edu/article.aspx?articleid=18616 Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Off-campus connections will require VPN to se18616 Thu, 11 Apr 2024 13:54:49 GMTThu, 11 Apr 2024 13:54:49 GMThttps://grok.lsu.edu/article.aspx?articleid=19332 Windows 10 allows the user to add more than one time zone to the clock feature in the taskbar. To Adjust the Date / Time in Windows 1. Right click the time and date, in the bottom right corner and select Adjust Date and Time. 2. On the right side of the Date & Time scr19332 Mon, 01 Apr 2024 08:36:00 GMTMon, 01 Apr 2024 08:36:00 GMThttps://grok.lsu.edu/article.aspx?articleid=19650 To Clear Cached Credentials in Windows 10: 1. Click on the Search icon in the bottom left corner of the screen and type in Credential Manager . Click on the icon when it appears. 2. The next window is where you can manage your credentials. Next to the credential that you w19650 Wed, 20 Mar 2024 16:29:21 GMTWed, 20 Mar 2024 16:29:21 GMThttps://grok.lsu.edu/article.aspx?articleid=18026 To Open Command Prompt as an Administrator: 1. Press the Windows Start button at the bottom left. 2. Type in " Command Prompt ". 3. Right click on Command Prompt and click " Run as administrator ". 4. Click Yes if the Windows 10 User Account Control prompt is displayed. 18026 Wed, 20 Mar 2024 12:55:12 GMTWed, 20 Mar 2024 12:55:12 GMThttps://grok.lsu.edu/article.aspx?articleid=19317 Editing the Registry in Windows 10: Once in a while, the user may find it necessary to edit the registry to change Windows 10 configuration. NOTE: Before any registry editing, make sure to back up all entries within the registry. 1. Open the Start menu and type "19317 Mon, 18 Mar 2024 13:40:59 GMTMon, 18 Mar 2024 13:40:59 GMThttps://grok.lsu.edu/article.aspx?articleid=17874 Creating an Bootable Thumbdrive from an ISO File in Windows: 1. Download Rufus by scrolling down and clicking Rufus 2.2 under the download section. Open Rufus. 2. Plug in your thumb drive and select it under the Device pull down menu. 3. In the17874 Thu, 22 Feb 2024 13:56:25 GMTThu, 22 Feb 2024 13:56:25 GMThttps://grok.lsu.edu/article.aspx?articleid=17884 Important Licensing Information Activating Windows using the Enterprise Server method will require you to connect to the license server every 180-days. If installing on a computer that will not come to campus, or if using the VPN is cumbersome, use an alternative activation method: LSU 17884 Tue, 20 Feb 2024 16:56:37 GMTTue, 20 Feb 2024 16:56:37 GMThttps://grok.lsu.edu/article.aspx?articleid=19479 Windows 10: Generate a Wireless Network Report 1. Click the Start button in the bottom left corner of the screen. 2. Type in command prompt , right click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes to allow 19479 Mon, 05 Feb 2024 08:50:29 GMTMon, 05 Feb 2024 08:50:29 GMThttps://grok.lsu.edu/article.aspx?articleid=17845 Signing in with a Microsoft Account: 1. Click the Start button at the bottom left of your screen. 2. On the start menu, select Settings . 3. Once the Settings screen appears, choose Accounts . 4. On the accounts screen, select Sign in 17845 Wed, 10 Jan 2024 14:59:43 GMTWed, 10 Jan 2024 14:59:43 GMThttps://grok.lsu.edu/article.aspx?articleid=17813 Connecting to eduroam on a Windows 10 Machine: 1. Select the Wi-Fi button at the bottom right hand corner of the screen. 2. Select eduroam in the menu and click Connect . 3. If prompted, enter your myLSU ID (include @lsu.edu) and password. 17813 Wed, 10 Jan 2024 14:13:30 GMTWed, 10 Jan 2024 14:13:30 GMThttps://grok.lsu.edu/article.aspx?articleid=17280 General Information This article is a guide to help troubleshoot the common issues with activating Windows 7, Windows 8 & Windows 8.1 Enterprise. The process to activate Windows 8.1 Enterprise depends on the location of the computer. This article covers activation instructions for on-campus,17280 Thu, 22 Jul 2021 14:13:57 GMTThu, 22 Jul 2021 14:13:57 GMT