<rss version="2.0"><channel><title>New Field Support (Provided by ITS) Articles</title><link>https://grok.lsu.edu/</link><description>New Field Support (Provided by ITS) articles!</description><ttl>60</ttl><item><title>ITS Desktop Support Services: LSU Overview</title><link>https://grok.lsu.edu/article.aspx?articleid=10572</link><description>  
General Information 

 ITS Desktop Support Services assists the user with the installation and configuration of computer programs and services. 

   

 Eligibility &amp;amp; Order Procedures 

  Available To:  LSU-owned equipment. 

  Request Service:   Submit a request to the Service Desk    </description><guid>10572</guid><pubDate>Mon, 25 Mar 2024 13:51:25 GMT</pubDate></item><item><title>ITS Desktop Support Services: Free Services</title><link>https://grok.lsu.edu/article.aspx?articleid=10495</link><description>  
These are the free services that ITS Desktop Support provides: 

 Mainframe: 

 
	 Installation, configuration, troubleshooting of clients
	 
		 Hummingbird 
		 IBM Personal Communications 
		 Host on Demand   - no longer supported   
	 
	 
	 Mainframe Printer Support
	 
		 Configu</description><guid>10495</guid><pubDate>Fri, 03 Jan 2025 13:04:42 GMT</pubDate></item></channel></rss>