https://grok.lsu.edu/Updated Troubleshoot Wireless Connectivity articles!60https://grok.lsu.edu/article.aspx?articleid=20719 The geteduroam app for Android and Apple iOS devices can assist users with connecting to the eduroam wireless network. It is developed and maintained by several European organizations. Eduroam - GetEduroam information Important : the geteduroam app can only create the eduroam network p20719 Wed, 30 Sep 2026 16:23:05 GMTWed, 30 Sep 2026 16:23:05 GMThttps://grok.lsu.edu/article.aspx?articleid=18156 Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the 18156 Fri, 13 Feb 2026 13:13:41 GMTFri, 13 Feb 2026 13:13:41 GMThttps://grok.lsu.edu/article.aspx?articleid=16992 Problem: The Windows Client Cannot Connect to eduroam On certain Windows computers, the AAA Certificate Services was not included in the certificate store of the original installation media. Without this certificate, Windows client cannot connect to eduroam because it could not verify16992 Tue, 16 Dec 2025 14:43:31 GMTTue, 16 Dec 2025 14:43:31 GMThttps://grok.lsu.edu/article.aspx?articleid=20699 On Windows 11, some users get the message “Can’t connect to this network” immediately after entering in their credentials and click Connect on eduroam. Furthermore, the icon for the eduroam wireless network looks like this: o To Resolve "Can't Connect to This Network" 20699 Tue, 16 Dec 2025 14:29:45 GMTTue, 16 Dec 2025 14:29:45 GMThttps://grok.lsu.edu/article.aspx?articleid=5415 Most Common Problems 1. Computer Date & Time : If your computer has the wrong date and time it won't be able to connect to eduroam. 2. Password Change : Make sure your password change has taken effect by logging to a lab computer. See Wireless: Remove Cached Credentials5415 Wed, 06 Aug 2025 17:06:15 GMTWed, 06 Aug 2025 17:06:15 GMThttps://grok.lsu.edu/article.aspx?articleid=14886 Known Issue Mac computers will occasionally experience difficulties connecting to wireless networks using 802.1X security. Here are four possible solutions for resolving problems connecting a Mac computer to the eduroam wireless network. Important Note: If the first solution does not c14886 Wed, 03 Jan 2024 13:08:21 GMTWed, 03 Jan 2024 13:08:21 GMT