https://grok.lsu.edu/Updated Troubleshooting Tips articles!60https://grok.lsu.edu/article.aspx?articleid=16992 Problem: The Windows Client Cannot Connect to eduroam On certain Windows computers, the AAA Certificate Services was not included in the certificate store of the original installation media. Without this certificate, Windows client cannot connect to eduroam because it could not verify16992 Tue, 16 Dec 2025 14:43:31 GMTTue, 16 Dec 2025 14:43:31 GMThttps://grok.lsu.edu/article.aspx?articleid=15626 Windows 7: MAK to KMS If the product key used to activate Windows 7 has been changed it will no longer activate against LSU's activation server. To reset the product key back to it's original key follow the instructions below. 1. Open Command Prompt with Administrative Privileges (type 15626 Fri, 28 Mar 2025 13:02:03 GMTFri, 28 Mar 2025 13:02:03 GMThttps://grok.lsu.edu/article.aspx?articleid=15960 To find the MAC Address on a Windows 7 or 10 Computer: 1. Open the Windows Command Prompt . a. Click the Start menu. Type Command Prompt in the search box and press Enter . b. Click on the Command Prompt , displayed in the search results. NOTE: You may also open Command P15960 Wed, 05 Feb 2025 13:47:58 GMTWed, 05 Feb 2025 13:47:58 GMThttps://grok.lsu.edu/article.aspx?articleid=15667 In order for your connection and activation to be successful your system clock time has to match our KMS server time. This means you must set manual change your time to match CST (Central Standard Time). Here are some error codes associated with this fix : 0xc004f074 . To correct this issue a15667 Tue, 27 Feb 2024 07:45:47 GMTTue, 27 Feb 2024 07:45:47 GMThttps://grok.lsu.edu/article.aspx?articleid=17294 To Access System Setup to Select Disk Drive Find out what type of BIOS version you have in order to access it. (If you already know how to access your BIOS. Skip to Step 7 .) 1. Select Run from the start menu and type "msinfo32" into open field. 2. Click OK . 3. Lo17294 Tue, 02 Jan 2024 14:22:05 GMTTue, 02 Jan 2024 14:22:05 GMThttps://grok.lsu.edu/article.aspx?articleid=17280 General Information This article is a guide to help troubleshoot the common issues with activating Windows 7, Windows 8 & Windows 8.1 Enterprise. The process to activate Windows 8.1 Enterprise depends on the location of the computer. This article covers activation instructions for on-campus,17280 Thu, 22 Jul 2021 14:13:57 GMTThu, 22 Jul 2021 14:13:57 GMT