https://grok.lsu.edu/New Mac articles!60https://grok.lsu.edu/article.aspx?articleid=20463 General Information This information has to do with the way the computer processes information and its available current features. Newer versions are more secure and can handle newer programs more effectively. To determine what version you are using on your Mac Operating System, follow the s20463Wed, 20 Mar 2024 10:43:04 GMThttps://grok.lsu.edu/article.aspx?articleid=19853 When trying to install applications from Tigerware, your Mac (running MacOS Mojave or greater) may display an error message indicating the application is "damaged and can't be opened" and request you "Eject disk image". This is due to MacOS's "Gatekeeper" which is intended to prevent users from ins19853Thu, 09 Nov 2023 13:34:46 GMThttps://grok.lsu.edu/article.aspx?articleid=19653 How to Clear Cached/Saved Credentials on MacOS (10.8+) Keychain Access, found in the Utilities application folder, is a tool that allows the user to save credentials in a secure cache, eliminating the need to remember dozens of usernames and passwords. To clear the cache of saved credentials, 19653Tue, 29 Jul 2025 14:15:24 GMThttps://grok.lsu.edu/article.aspx?articleid=19631 General Information Mac OS is the operating system that is used for all Apple products. There are many different versions available. It's simple to use and learn about, however it is constantly being updated so paying attention to the newest changes is essential to getting the mo19631Wed, 17 Jan 2024 16:02:53 GMThttps://grok.lsu.edu/article.aspx?articleid=18953 General Information For more information on the LSU Wireless Network, view the following article: Wireless at LSU . Please note that eduroam is only tested and confirmed to be compatible with Mac OS High Sierra 10.13.6 and higher versions. Connect to the eduroam Wireless 18953Tue, 27 Feb 2024 15:53:28 GMThttps://grok.lsu.edu/article.aspx?articleid=18953 General Information For more information on the LSU Wireless Network, view the following article: Wireless at LSU . Please note that eduroam is only tested and confirmed to be compatible with Mac OS High Sierra 10.13.6 and higher versions. Connect to the eduroam Wireless 18953Tue, 27 Feb 2024 15:53:28 GMThttps://grok.lsu.edu/article.aspx?articleid=18950 General Information Apple's MacOS Sierra is version 10.12 of the Mac operating system released in October 2016. MacOS Sierra is a modern operating system that combines the power and stability of UNIX with the legendary elegance of the Macintosh. Download & Installation Instruct18950Fri, 02 Feb 2024 13:29:17 GMThttps://grok.lsu.edu/article.aspx?articleid=18949 Determine if you are on the LSU Domain - Mac OS X Sierra (10.12) 1. Open System Preferences. 2. Click the Network icon. 3. Click the Advanced... button in the Network options window. 4. Under the WINS tab you should see a field entitled Work18949Tue, 18 Feb 2025 07:41:05 GMThttps://grok.lsu.edu/article.aspx?articleid=18949 Determine if you are on the LSU Domain - Mac OS X Sierra (10.12) 1. Open System Preferences. 2. Click the Network icon. 3. Click the Advanced... button in the Network options window. 4. Under the WINS tab you should see a field entitled Work18949Tue, 18 Feb 2025 07:41:05 GMThttps://grok.lsu.edu/article.aspx?articleid=18949 Determine if you are on the LSU Domain - Mac OS X Sierra (10.12) 1. Open System Preferences. 2. Click the Network icon. 3. Click the Advanced... button in the Network options window. 4. Under the WINS tab you should see a field entitled Work18949Tue, 18 Feb 2025 07:41:05 GMThttps://grok.lsu.edu/article.aspx?articleid=18059 Manually Set Up Pharos Pop-Up Client: 1. At the top left corner of your screen, click the Apple icon. 2. Click on System Preferences. 3. On the System Preferences screen, click Users & Groups. 4. On the next screen, select Login Items. 18059Thu, 02 Jan 2025 12:44:59 GMThttps://grok.lsu.edu/article.aspx?articleid=18011 Determine if you are on the LSU Domain - Mac OS X El Capitan (10.11) 1. Open System Preferences. 2. Click the Network icon, which is located under Internet & Wireless. 3. Click Advanced in the Network dialog box. 4. Under the WINS tab y18011Mon, 29 Sep 2025 09:06:52 GMThttps://grok.lsu.edu/article.aspx?articleid=18011 Determine if you are on the LSU Domain - Mac OS X El Capitan (10.11) 1. Open System Preferences. 2. Click the Network icon, which is located under Internet & Wireless. 3. Click Advanced in the Network dialog box. 4. Under the WINS tab y18011Mon, 29 Sep 2025 09:06:52 GMThttps://grok.lsu.edu/article.aspx?articleid=18011 Determine if you are on the LSU Domain - Mac OS X El Capitan (10.11) 1. Open System Preferences. 2. Click the Network icon, which is located under Internet & Wireless. 3. Click Advanced in the Network dialog box. 4. Under the WINS tab y18011Mon, 29 Sep 2025 09:06:52 GMThttps://grok.lsu.edu/article.aspx?articleid=18010 Change the BIOS Boot Order on OS X El Capitan: 1. Open System Preferences . 2. Select Startup Disk . 3. Available systems will display: Select the system in the middle of the screen to use to start up the computer. 4. Select Restart in the mid18010Wed, 06 Dec 2023 15:24:50 GMThttps://grok.lsu.edu/article.aspx?articleid=18009 General Information For more information on the LSU Wireless Network, view the following article: Wireless at LSU . Connect to the eduroam Wireless Network 1. Select System Preferences. (Dock Icon or Apple Logo drop-down box.) 2. Select Network. 18009Wed, 12 Feb 2025 08:47:49 GMThttps://grok.lsu.edu/article.aspx?articleid=17988 General Information Apple's OS X El Capitan is version 10.11 of the Mac operating system released in September 2015. El Capitan, named for the iconic landmark in Yosemite National Park, builds on the groundbreaking features and beautiful design introduced in OS X Yosemite, refining the 17988Fri, 03 Jan 2025 13:16:19 GMThttps://grok.lsu.edu/article.aspx?articleid=17696 For more information on the eduroam wireless network, see Wireless at LSU. To Connect to Eduroam Using OS X Mavericks: 1. Select System Preferences from the dock. 2. Click Network . 3. Select the drop-down menu, and click eduroam . Then, click 17696Wed, 26 Mar 2025 12:43:46 GMThttps://grok.lsu.edu/article.aspx?articleid=17666 To Join the LSU Domain on Mac OS X: 1. Select the Apple icon on the top left of the screen. 2. Select System Preferences . 3. Select Users and Groups . 4. Click Login Options and then click Join . To allow changes, click the Lock at the b17666Wed, 12 Feb 2025 08:45:10 GMThttps://grok.lsu.edu/article.aspx?articleid=17666 To Join the LSU Domain on Mac OS X: 1. Select the Apple icon on the top left of the screen. 2. Select System Preferences . 3. Select Users and Groups . 4. Click Login Options and then click Join . To allow changes, click the Lock at the b17666Wed, 12 Feb 2025 08:45:10 GMThttps://grok.lsu.edu/article.aspx?articleid=17594 General Information For more information on the LSU Wireless Network, view the following site: Wireless at LSU . Connect to the eduroam Wireless Network 1. Select System Preferences . (Dock Icon or Apple Logo drop-down box.) 2. Select Network . 17594Fri, 22 Mar 2024 13:21:00 GMThttps://grok.lsu.edu/article.aspx?articleid=17587 Determine if you are on the LSU Domain (mac OS 10.10 Yosemite): 1. Click the magnifying glass, which is located in the top right-hand corner of your desktop. 2. Type System Preferences , then press Enter . 3. Click the Network icon, which is located under Internet & Wireless . 17587Tue, 26 Aug 2025 16:36:23 GMThttps://grok.lsu.edu/article.aspx?articleid=17587 Determine if you are on the LSU Domain (mac OS 10.10 Yosemite): 1. Click the magnifying glass, which is located in the top right-hand corner of your desktop. 2. Type System Preferences , then press Enter . 3. Click the Network icon, which is located under Internet & Wireless . 17587Tue, 26 Aug 2025 16:36:23 GMThttps://grok.lsu.edu/article.aspx?articleid=17587 Determine if you are on the LSU Domain (mac OS 10.10 Yosemite): 1. Click the magnifying glass, which is located in the top right-hand corner of your desktop. 2. Type System Preferences , then press Enter . 3. Click the Network icon, which is located under Internet & Wireless . 17587Tue, 26 Aug 2025 16:36:23 GMThttps://grok.lsu.edu/article.aspx?articleid=17586 Determine if you are on the LSU Domain - Mac OS X Mavericks (10.9) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon. 4. Click Advanced in the Network dialog box. 17586Tue, 16 Sep 2025 08:15:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17586 Determine if you are on the LSU Domain - Mac OS X Mavericks (10.9) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon. 4. Click Advanced in the Network dialog box. 17586Tue, 16 Sep 2025 08:15:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17586 Determine if you are on the LSU Domain - Mac OS X Mavericks (10.9) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon. 4. Click Advanced in the Network dialog box. 17586Tue, 16 Sep 2025 08:15:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17585 Determine if you are on the LSU Domain - Mac OS X Mountain Lion (10.8) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon, which is located under Internet & Wireless. 17585Tue, 16 Sep 2025 08:09:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17585 Determine if you are on the LSU Domain - Mac OS X Mountain Lion (10.8) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon, which is located under Internet & Wireless. 17585Tue, 16 Sep 2025 08:09:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17585 Determine if you are on the LSU Domain - Mac OS X Mountain Lion (10.8) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon, which is located under Internet & Wireless. 17585Tue, 16 Sep 2025 08:09:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17585 Determine if you are on the LSU Domain - Mac OS X Mountain Lion (10.8) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon, which is located under Internet & Wireless. 17585Tue, 16 Sep 2025 08:09:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17553 General Information Apple's OS X Yosemite is version 10.10 of the Mac operating system released on October 2014. With a modified look and many new features including Continuity (mobile device integration) and iCloud Drive (cloud integration), it is available to all Mac users free of cha17553Wed, 20 Dec 2023 11:17:21 GMThttps://grok.lsu.edu/article.aspx?articleid=17432 General Information Boot Camp is software included with OS X so you can run compatible versions of Microsoft Windows on an Intel-based Mac. You can run the Windows operating system on your Mac at native speed—without the performance penalty that comes with software emulation or "virtual17432Fri, 05 Jan 2024 13:59:32 GMThttps://grok.lsu.edu/article.aspx?articleid=17385 For more information on the eduroam wireless network, see Wireless at LSU. To Connect to Eduroam Using OS X Mountain Lion: 1. Select System Preferences from the dock. 2. Click Network . 3. Select the drop-down menu, and click eduroam . Then, cli17385Tue, 02 Jan 2024 14:45:03 GMThttps://grok.lsu.edu/article.aspx?articleid=17349 Things You Will Need Before you Install Windows A printed copy of this guide contains information you need to refer to when installing Windows. A Back-Up of your Disk BEFORE Partitioning or Installing Windows . If you are installing Windows on a portable computer, conne17349Wed, 20 Mar 2024 10:38:45 GMThttps://grok.lsu.edu/article.aspx?articleid=17349 Things You Will Need Before you Install Windows A printed copy of this guide contains information you need to refer to when installing Windows. A Back-Up of your Disk BEFORE Partitioning or Installing Windows . If you are installing Windows on a portable computer, conne17349Wed, 20 Mar 2024 10:38:45 GMThttps://grok.lsu.edu/article.aspx?articleid=16930 Getting Your MAC Address: Apple TV 1. With your Apple TV remote, navigate to the Settings icon and select it. 2. From the Settings menu, select General . 3. Under General, select Network . 4. Your MAC address will be next to either " Wi-Fi Address " or " Ethernet Address16930Tue, 19 Aug 2025 14:56:08 GMThttps://grok.lsu.edu/article.aspx?articleid=16698 To Join the LSU Domain on a OS X Mountain Lion Operating System: 1. Select the Apple icon on the top left of the screen. 2. Select System Preferences from the dropdown menu. 3. Select Users and Groups in the bottom left of the window. 4. Click Join in16698Wed, 12 Feb 2025 12:28:33 GMThttps://grok.lsu.edu/article.aspx?articleid=16698 To Join the LSU Domain on a OS X Mountain Lion Operating System: 1. Select the Apple icon on the top left of the screen. 2. Select System Preferences from the dropdown menu. 3. Select Users and Groups in the bottom left of the window. 4. Click Join in16698Wed, 12 Feb 2025 12:28:33 GMThttps://grok.lsu.edu/article.aspx?articleid=16659 General Information OS X Mountain Lion has 200+ new features and is claimed to be the best Apple OS yet. It incorporates many of the iPad, iPhone, and iPod touch features into the Mac to create a user-friendly experience and to allow all devices to work even better together. 16659Mon, 07 Jul 2025 13:10:48 GMThttps://grok.lsu.edu/article.aspx?articleid=16545 IMPORTANT: Departments are to purchase Apple products through the CDW-G supplier website in Workday. Only if CDW-G indicates in writing that the items cannot be provided are departments able to submit a non-catalog requisition to purchase directly from Apple via Apple's Online Education Store. 16545Fri, 02 Aug 2024 19:37:44 GMThttps://grok.lsu.edu/article.aspx?articleid=16545 IMPORTANT: Departments are to purchase Apple products through the CDW-G supplier website in Workday. Only if CDW-G indicates in writing that the items cannot be provided are departments able to submit a non-catalog requisition to purchase directly from Apple via Apple's Online Education Store. 16545Fri, 02 Aug 2024 19:37:44 GMThttps://grok.lsu.edu/article.aspx?articleid=16545 IMPORTANT: Departments are to purchase Apple products through the CDW-G supplier website in Workday. Only if CDW-G indicates in writing that the items cannot be provided are departments able to submit a non-catalog requisition to purchase directly from Apple via Apple's Online Education Store. 16545Fri, 02 Aug 2024 19:37:44 GMThttps://grok.lsu.edu/article.aspx?articleid=16226 Printing on macOS: NOTE: Before beginning any printer installation or hook-up, please review Apple's printer and scanner software article to make sure that the printer is compatible with your version of macOS. Most versions of macOS are such that the required printing software ma16226Tue, 06 May 2025 10:39:26 GMThttps://grok.lsu.edu/article.aspx?articleid=14866 Install Remote Desktop Connection Client 1. Download Microsoft Remote Desktop Client 2.1.1 . 2. The Installer will open. Click Continue at the bottom right corner of the window. 3. Read the license agreement, then click Continue again at the bottom right corner of the14866Tue, 13 Aug 2024 10:23:03 GMThttps://grok.lsu.edu/article.aspx?articleid=14834 If you need to find your Mac's IP Address, simply follow the instructions below. Finding the IP Address for a Mac OS X Computer 1. Begin by clicking the Apple icon on the top tool bar. 2. Select System Preferences from the menu. 3. In the Internet and Wireless s14834Tue, 02 Sep 2025 07:44:30 GMThttps://grok.lsu.edu/article.aspx?articleid=9805 Mac OS X: Boot Camp Additional Troubleshooting A common problem users may encounter using Boot Camp deals with disk partitions. In order to install Windows using Boot Camp Assistant, the disk musk be a single partition formatted as a Mac OS X Extended volume. Additionally, Boot Camp only works9805Mon, 18 Mar 2024 13:00:12 GMThttps://grok.lsu.edu/article.aspx?articleid=9732 Mac OS X: Boot Camp Troubleshooting Boot Camp is used to run the Windows Operating System on a Mac computer. Occasionally, users will experience problems installing or running Boot Camp. This article will cover several methods of troubleshooting available for Boot Camp. The most common an9732Fri, 29 Aug 2025 08:18:07 GMThttps://grok.lsu.edu/article.aspx?articleid=9485 Setting the default operating system in Windows using Boot Camp is significantly different from the directions in Mac OS X. However, choosing the default operating system will allow users to choose which operating system to boot upon start up without going through menus and restarts. 1.9485Thu, 19 Sep 2024 07:51:22 GMThttps://grok.lsu.edu/article.aspx?articleid=8102 General Information Some services (such as SSH) refuse to establish connections if the time difference between the two systems exceeds some threshold (for instance, if the computer and server's times differ by more than five minutes). While most computers have internal clocks, many of them are8102Wed, 08 Nov 2023 13:30:50 GMT