https://grok.lsu.edu/Updated Operating Systems articles!60https://grok.lsu.edu/article.aspx?articleid=16716 General Information Solid State Drives (SSDs) are quickly replacing traditional, mechanical, hard disk drives due to their higher speed, lower power consumption, lighter weight, and being more shock proof. However, traditional whole disk erasing utilities like Darik's Boot and Nuke (DBAN) d16716 Mon, 23 Mar 2026 09:20:26 GMTMon, 23 Mar 2026 09:20:26 GMThttps://grok.lsu.edu/article.aspx?articleid=7913 OpenSSH is the most common method used for remotely accessing Linux, BSD, and UNIX machines. When properly configured, it can provide a very secure environment; however, not all installations of OpenSSH are created equally, and taking the time to increase the security of an install can help to k7913 Tue, 24 Feb 2026 07:06:05 GMTTue, 24 Feb 2026 07:06:05 GMThttps://grok.lsu.edu/article.aspx?articleid=18156 Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the 18156 Fri, 13 Feb 2026 13:13:41 GMTFri, 13 Feb 2026 13:13:41 GMThttps://grok.lsu.edu/article.aspx?articleid=16992 Problem: The Windows Client Cannot Connect to eduroam On certain Windows computers, the AAA Certificate Services was not included in the certificate store of the original installation media. Without this certificate, Windows client cannot connect to eduroam because it could not verify16992 Tue, 16 Dec 2025 14:43:31 GMTTue, 16 Dec 2025 14:43:31 GMThttps://grok.lsu.edu/article.aspx?articleid=20699 On Windows 11, some users get the message “Can’t connect to this network” immediately after entering in their credentials and click Connect on eduroam. Furthermore, the icon for the eduroam wireless network looks like this: o To Resolve "Can't Connect to This Network" 20699 Tue, 16 Dec 2025 14:29:45 GMTTue, 16 Dec 2025 14:29:45 GMThttps://grok.lsu.edu/article.aspx?articleid=17866 Error Code associated with the issue: 0x8007232b If you are off campus, you will need to be connected to the VPN before you can proceed with the steps below. For more information about how to connect to the LSU VPN, see the VPN at LSU: Overview To Launch Command Prompt as Adminis17866 Tue, 18 Nov 2025 08:11:10 GMTTue, 18 Nov 2025 08:11:10 GMThttps://grok.lsu.edu/article.aspx?articleid=18011 Determine if you are on the LSU Domain - Mac OS X El Capitan (10.11) 1. Open System Preferences. 2. Click the Network icon, which is located under Internet & Wireless. 3. Click Advanced in the Network dialog box. 4. Under the WINS tab y18011 Mon, 29 Sep 2025 09:06:52 GMTMon, 29 Sep 2025 09:06:52 GMThttps://grok.lsu.edu/article.aspx?articleid=14842 Find your IP Address on Windows 10: Using the Command Prompt 1. Open the Command Prompt . a. Click the Start icon, type command prompt into the search bar and press click the Command Prompt icon. 2. Type ipconfig/all and press Enter. 3. The IP Addr14842 Tue, 23 Sep 2025 08:18:39 GMTTue, 23 Sep 2025 08:18:39 GMThttps://grok.lsu.edu/article.aspx?articleid=20625 Signing in with a Microsoft Account: 1. Click the Start button at the bottom left of your screen. 2. On the start menu, select Settings . 3. Once the Settings screen appears, choose Accounts . 4. On the accounts screen, select Sign in 20625 Tue, 23 Sep 2025 08:09:39 GMTTue, 23 Sep 2025 08:09:39 GMThttps://grok.lsu.edu/article.aspx?articleid=17586 Determine if you are on the LSU Domain - Mac OS X Mavericks (10.9) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon. 4. Click Advanced in the Network dialog box. 17586 Tue, 16 Sep 2025 08:15:38 GMTTue, 16 Sep 2025 08:15:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17585 Determine if you are on the LSU Domain - Mac OS X Mountain Lion (10.8) 1. Click the magnifying glass, which is located in the top right hand corner of your desktop. 2. Type: System Preferences 3. Click the Network icon, which is located under Internet & Wireless. 17585 Tue, 16 Sep 2025 08:09:38 GMTTue, 16 Sep 2025 08:09:38 GMThttps://grok.lsu.edu/article.aspx?articleid=15002 Determine if you are on the LSU Domain in Windows 8.1: 1. Mouse over the bottom right of your screen and click Settings . 2. Select PC info from the Settings panel that appears on the right. 3. In the section entitled Computer name, domain, and workgroup settings: 15002 Tue, 16 Sep 2025 08:07:33 GMTTue, 16 Sep 2025 08:07:33 GMThttps://grok.lsu.edu/article.aspx?articleid=17578 Determine if you are on the LSU Domain 1. Click the Windows Start button, then right click Computer at the right-hand side. 2. Click Properties from the context menu. 3. In the section entitled Computer name, domain, and workgroup settings: If 17578 Tue, 16 Sep 2025 07:38:30 GMTTue, 16 Sep 2025 07:38:30 GMThttps://grok.lsu.edu/article.aspx?articleid=17851 To Choose How Updates are Installed: 1. Click the Start button at the bottom left of your screen. 2. Select Settings. 3. Once the Settings screen appears, scroll down, and choose Update & Security . 4. Then choose Advanced Options under the W17851 Fri, 12 Sep 2025 08:26:50 GMTFri, 12 Sep 2025 08:26:50 GMThttps://grok.lsu.edu/article.aspx?articleid=17879 How to Back up Files: 1. Click the Start button at the bottom left of your screen and then select Settings. 2. Choose Update & Security . 3. On the Update & security screen, click Backup on the left of your screen. 4. Then, select Add a d17879 Tue, 09 Sep 2025 09:23:37 GMTTue, 09 Sep 2025 09:23:37 GMThttps://grok.lsu.edu/article.aspx?articleid=17868 To Launch Command Prompt as Administrator: 1. Click the Windows Start Menu (hitting the Windows key on the keyboard if not already there). 2. Type cmd on the keyboard which will bring up the Windows search. 3. Right-click on the Command Prompt app. 17868 Tue, 09 Sep 2025 07:45:34 GMTTue, 09 Sep 2025 07:45:34 GMThttps://grok.lsu.edu/article.aspx?articleid=14834 If you need to find your Mac's IP Address, simply follow the instructions below. Finding the IP Address for a Mac OS X Computer 1. Begin by clicking the Apple icon on the top tool bar. 2. Select System Preferences from the menu. 3. In the Internet and Wireless s14834 Tue, 02 Sep 2025 07:44:30 GMTTue, 02 Sep 2025 07:44:30 GMThttps://grok.lsu.edu/article.aspx?articleid=19428 To Add, Edit, or Remove Accounts in Windows Maps 1. Click the Windows button in the bottom left corner of the screen, and type Maps into the Search bar. 2. Click the Accounts button in the top right corner of the screen. To Add an Account: 1. C19428 Fri, 29 Aug 2025 14:33:31 GMTFri, 29 Aug 2025 14:33:31 GMThttps://grok.lsu.edu/article.aspx?articleid=9732 Mac OS X: Boot Camp Troubleshooting Boot Camp is used to run the Windows Operating System on a Mac computer. Occasionally, users will experience problems installing or running Boot Camp. This article will cover several methods of troubleshooting available for Boot Camp. The most common an9732 Fri, 29 Aug 2025 08:18:07 GMTFri, 29 Aug 2025 08:18:07 GMThttps://grok.lsu.edu/article.aspx?articleid=17028 NOTE : In order to connect to an on-campus computer, you must first log into the LSU VPN. For more information see VPN: LSU Overview Step 1 - On the Computer That You Plan To CONNECT TO : These steps allow for Remote Access to a specific Windows 7 Computer. This is typically you17028 Fri, 29 Aug 2025 08:00:27 GMTFri, 29 Aug 2025 08:00:27 GMThttps://grok.lsu.edu/article.aspx?articleid=13524 General Information Linux is an operating system that freely releases its source code to anyone that wishes to use the Linux Kernal. When people say "Linux" they are usually talking about a specific Linux distribution. If you are talking about just the operating system the technical t13524 Wed, 27 Aug 2025 08:29:03 GMTWed, 27 Aug 2025 08:29:03 GMThttps://grok.lsu.edu/article.aspx?articleid=17587 Determine if you are on the LSU Domain (mac OS 10.10 Yosemite): 1. Click the magnifying glass, which is located in the top right-hand corner of your desktop. 2. Type System Preferences , then press Enter . 3. Click the Network icon, which is located under Internet & Wireless . 17587 Tue, 26 Aug 2025 16:36:23 GMTTue, 26 Aug 2025 16:36:23 GMThttps://grok.lsu.edu/article.aspx?articleid=16930 Getting Your MAC Address: Apple TV 1. With your Apple TV remote, navigate to the Settings icon and select it. 2. From the Settings menu, select General . 3. Under General, select Network . 4. Your MAC address will be next to either " Wi-Fi Address " or " Ethernet Address16930 Tue, 19 Aug 2025 14:56:08 GMTTue, 19 Aug 2025 14:56:08 GMThttps://grok.lsu.edu/article.aspx?articleid=13375 Flushing the DNS is useful in the removal of bad caches since the flush completely removes all the information stored within the cache. To Flush the DNS Cache: 1. Press Start , type ' cmd ' in the Start menu's search bar , and press Enter . 2. Type ' ipconfig /flush13375 Tue, 19 Aug 2025 14:10:05 GMTTue, 19 Aug 2025 14:10:05 GMThttps://grok.lsu.edu/article.aspx?articleid=17487 Establish a Connection to the Faculty Data Storage on a Linux Computer 1. Open a Terminal & type the following Command : $ sudo mount -t cifs //research.storage.lsu.edu/research/[myLSU ID] /[local mountpoint] 2. Press the Enter key. Referenced from: Linux 17487 Mon, 18 Aug 2025 14:58:55 GMTMon, 18 Aug 2025 14:58:55 GMThttps://grok.lsu.edu/article.aspx?articleid=18608 Add a User to the Administrator Group Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Of18608 Mon, 18 Aug 2025 14:51:07 GMTMon, 18 Aug 2025 14:51:07 GMThttps://grok.lsu.edu/article.aspx?articleid=19304 Fresh to Windows 10 is the ability to change/switch the computer screen to another screen or even projector. These steps will show, clearly, how to switch the computer screen, if possible. To Switch Your Computer Screen: 1. Click the search bar found in the bottom left of the screen, and 19304 Fri, 15 Aug 2025 13:47:21 GMTFri, 15 Aug 2025 13:47:21 GMThttps://grok.lsu.edu/article.aspx?articleid=4256 Update Mac Software 1. Internet connectivity is required for the Software Update to work. It is also recommended that laptops are connected to a power supply. 2. Open the Application that you want to Update . (Safari is used in this example) 3. Click the Apple icon, locate4256 Wed, 13 Aug 2025 12:58:06 GMTWed, 13 Aug 2025 12:58:06 GMThttps://grok.lsu.edu/article.aspx?articleid=13426 Windows 7: AppLocker AppLocker allows administrators to limit the scope of applications a user is able to run. This feature can be enforced to create rules to allow programs only signed by a particular program publisher. NOTE: All of these steps should be done through the left hand drop13426 Wed, 13 Aug 2025 09:33:44 GMTWed, 13 Aug 2025 09:33:44 GMThttps://grok.lsu.edu/article.aspx?articleid=20462 General Information This information has to do with the way the computer processes information and its available current features. Newer versions are more secure and can handle newer programs more effectively. To determine what version you are using on your Windows Operating System, follow t20462 Thu, 07 Aug 2025 11:10:44 GMTThu, 07 Aug 2025 11:10:44 GMThttps://grok.lsu.edu/article.aspx?articleid=13889 General Information: This article refers to the debate of 32-bit versus 64-bit usage for Windows. Windows has the ability to run a 32-bit version or a 64-bit version. These designations are used to describe the way in which the CPU handles information and basically how much RAM the CPU can s13889 Mon, 04 Aug 2025 12:08:29 GMTMon, 04 Aug 2025 12:08:29 GMThttps://grok.lsu.edu/article.aspx?articleid=19480 Run the Network Troubleshooter 1. Click the search bar in the taskbar of the computer, and type Network Troubleshooter. Select Identify and repair network problems. 2. The Network Troubleshooter window will open up. Follow the steps of the troublemaker to see if that fixes t19480 Fri, 01 Aug 2025 17:03:26 GMTFri, 01 Aug 2025 17:03:26 GMThttps://grok.lsu.edu/article.aspx?articleid=1700117001 Thu, 31 Jul 2025 14:16:23 GMTThu, 31 Jul 2025 14:16:23 GMThttps://grok.lsu.edu/article.aspx?articleid=15463 Built into the Windows Server 2016 operating system is a new and improved Nano Server. Its job is to provide a remote server operating system optimized for private clouds and datacenters. It resembles Windows Server in Server Core mode, but is significantly smaller, has no local logon capability15463 Wed, 30 Jul 2025 14:37:42 GMTWed, 30 Jul 2025 14:37:42 GMThttps://grok.lsu.edu/article.aspx?articleid=19653 How to Clear Cached/Saved Credentials on MacOS (10.8+) Keychain Access, found in the Utilities application folder, is a tool that allows the user to save credentials in a secure cache, eliminating the need to remember dozens of usernames and passwords. To clear the cache of saved credentials, 19653 Tue, 29 Jul 2025 14:15:24 GMTTue, 29 Jul 2025 14:15:24 GMThttps://grok.lsu.edu/article.aspx?articleid=13578 Frequent users of the command prompt may find the steps presented below quite useful. To Quickly Open the Command Prompt: 1. Hold Shift and Right Click . (This keyboard combination may be used on the Desktop or within Windows Explorer.) NOTE: By default, certain newer Win13578 Mon, 28 Jul 2025 16:50:16 GMTMon, 28 Jul 2025 16:50:16 GMThttps://grok.lsu.edu/article.aspx?articleid=17877 NOTE : ONLY for installations done through the LSU On-Campus Enterprise Activation Server. How to Activate Windows 10 on Campus: 1. At the bottom left of your screen, click the Start button. 2. Select Settings at the bottom left of the menu. 3. The 17877 Mon, 28 Jul 2025 15:30:57 GMTMon, 28 Jul 2025 15:30:57 GMThttps://grok.lsu.edu/article.aspx?articleid=19306 Windows 10 should automatically be able to detect wireless networks if any are available. To Find Wireless Networks in Windows 10: 1. Select the Connection tool in the bottom right corner of the desktop. 2. Click the option labeled Network Settings . 3.19306 Mon, 28 Jul 2025 13:53:07 GMTMon, 28 Jul 2025 13:53:07 GMThttps://grok.lsu.edu/article.aspx?articleid=19483 To Reset TCP / IP Stack in Windows 10. 1. Click the Start button in the bottom left corner of the screen. 2. Type Command Prompt in the Search bar. Then right-click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes 19483 Thu, 17 Jul 2025 14:54:39 GMTThu, 17 Jul 2025 14:54:39 GMThttps://grok.lsu.edu/article.aspx?articleid=20553 General Information Before proceeding, make sure you have the latest Service Packs and Windows updates installed. Also make sure your wireless adapter has the latest drivers installed. If your computer has a built-in wireless adapter, download the latest drivers from the computer manufacturer20553 Tue, 08 Jul 2025 12:54:43 GMTTue, 08 Jul 2025 12:54:43 GMThttps://grok.lsu.edu/article.aspx?articleid=19328 Flushing the DNS is useful in the removal of bad caches since the flush completely removes all the information stored within the cache. To Flush the DNS Cache: 1.At the bottom left corner, type ' cmd ' in the Start menu's search bar , and press Enter . 2. Type ' ipco19328 Mon, 07 Jul 2025 14:13:08 GMTMon, 07 Jul 2025 14:13:08 GMThttps://grok.lsu.edu/article.aspx?articleid=16659 General Information OS X Mountain Lion has 200+ new features and is claimed to be the best Apple OS yet. It incorporates many of the iPad, iPhone, and iPod touch features into the Mac to create a user-friendly experience and to allow all devices to work even better together. 16659 Mon, 07 Jul 2025 13:10:48 GMTMon, 07 Jul 2025 13:10:48 GMThttps://grok.lsu.edu/article.aspx?articleid=17354 General Information This information has to do with the way the computer processes information in the CPU. 64-bit can handle large amounts of RAM more effectively. To determine whether you are using a 32-bit or a 64-bit Operating System, follow the steps below. Determine 32-bit or 64-17354 Wed, 02 Jul 2025 10:23:32 GMTWed, 02 Jul 2025 10:23:32 GMThttps://grok.lsu.edu/article.aspx?articleid=16226 Printing on macOS: NOTE: Before beginning any printer installation or hook-up, please review Apple's printer and scanner software article to make sure that the printer is compatible with your version of macOS. Most versions of macOS are such that the required printing software ma16226 Tue, 06 May 2025 10:39:26 GMTTue, 06 May 2025 10:39:26 GMThttps://grok.lsu.edu/article.aspx?articleid=20542 General Information Windows 11 is a Microsoft Operating System (OS). Along with its many similarities to Windows 10, including the new design of the Start menu, Windows 11 also introduces a more strict requirement among device specifications in order to upgrade. Other features include: 20542 Mon, 14 Apr 2025 11:04:24 GMTMon, 14 Apr 2025 11:04:24 GMThttps://grok.lsu.edu/article.aspx?articleid=15351 After installing Red Hat Enterprise Linux (RHEL) Server or Workstation on your computer, you must register it with LSU’s Red Hat Satellite Server. Registration allows your computer(s) to receive critical security updates as well as access to optional software that you might need. *This is a requir15351 Mon, 14 Apr 2025 11:02:44 GMTMon, 14 Apr 2025 11:02:44 GMThttps://grok.lsu.edu/article.aspx?articleid=16660 General Information Red Hat Enterprise Linux ( RHEL ) is a Linux-based Operating System produced by the company Red Hat. RHEL gives you the ability to execute a number of tasks most commonly found on other Operating Systems through a Linux interface, with additional advanced option16660 Mon, 14 Apr 2025 10:59:19 GMTMon, 14 Apr 2025 10:59:19 GMThttps://grok.lsu.edu/article.aspx?articleid=17807 General Information Windows 10 is a Microsoft Operating System (OS). Along with it's many similarities to Windows 7, including the re-introduction to the Start menu, Windows 10 also introduces Microsoft Edge, a new browser experience that allows users to easily share notes and opinions 17807 Wed, 09 Apr 2025 14:31:44 GMTWed, 09 Apr 2025 14:31:44 GMThttps://grok.lsu.edu/article.aspx?articleid=13608 Add a User to the Administrator Group: Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : O13608 Thu, 03 Apr 2025 16:50:54 GMTThu, 03 Apr 2025 16:50:54 GMThttps://grok.lsu.edu/article.aspx?articleid=19482 If your network stopped working after a recent update, try uninstalling the network adapter. After uninstalling, restarting your computer will connect it to the latest driver. To Uninstall a Network Adapter Driver in Windows 10: 1. Click the Windows icon in the bottom left corner of the19482 Thu, 03 Apr 2025 15:35:22 GMTThu, 03 Apr 2025 15:35:22 GMT