https://grok.lsu.edu/Updated Troubleshooting articles!60https://grok.lsu.edu/article.aspx?articleid=19574 By default, Outlook checks for new messages every 30 minutes. Sometimes the interval is even longer if your computer is busy. If you feel that you have new e-mails that are not showing up in Outlook, you have a few options: Option 1: Set up Outlook to check for new messages more often. 19574 Fri, 29 Aug 2025 08:05:00 GMTFri, 29 Aug 2025 08:05:00 GMThttps://grok.lsu.edu/article.aspx?articleid=14922 E-mail: Obtain the E-mail Headers Email headers contain important diagnostic information about the route an email message takes and the results of different security and authenticity checks. When reporting a message through the Report Phishing option in Outlook , the message and all 14922 Thu, 28 Aug 2025 08:11:49 GMTThu, 28 Aug 2025 08:11:49 GMThttps://grok.lsu.edu/article.aspx?articleid=16072 Calendar Sharing Problem When trying to share your LSUMail Calendar you get an error message about "permissions". Option 1: Possible Reason & Solution Reason 1: The person you are trying to share with is incorrectly specified. Check to make sure that the e-mail addre16072 Wed, 20 Aug 2025 11:03:01 GMTWed, 20 Aug 2025 11:03:01 GMThttps://grok.lsu.edu/article.aspx?articleid=16030 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implement16030 Wed, 30 Jul 2025 15:56:09 GMTWed, 30 Jul 2025 15:56:09 GMThttps://grok.lsu.edu/article.aspx?articleid=17597 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implemen17597 Thu, 17 Jul 2025 14:37:47 GMTThu, 17 Jul 2025 14:37:47 GMThttps://grok.lsu.edu/article.aspx?articleid=17081 LSU Forwarding E-mail Accounts There will be some changes made during the Fall 2013 Semester to the LSU Forwarding E-mail Accounts. These changes will affect (1) Applicants to LSU, (2) LSU Students who have NOT set up a TigerMail Account (Those who opted to have their LSU e-ma17081 Wed, 04 Jun 2025 14:44:42 GMTWed, 04 Jun 2025 14:44:42 GMThttps://grok.lsu.edu/article.aspx?articleid=16031 Not every LSU person has a mailbox in LSUMail. However, most of these people are defined in the LSUMail Global Address List so that you can see their names and addresses when you select them as recipients of your e-mail. To make e-mail delivery work, those people who do not have an LSUMail mai16031 Wed, 03 Jul 2024 15:14:15 GMTWed, 03 Jul 2024 15:14:15 GMThttps://grok.lsu.edu/article.aspx?articleid=5619 As a proactive measure to fighting new virus outbreaks, LSU blocks e-mail containing attachment types that are commonly used to propagate Internet viruses and worms. None of these attachment types are allowed into our e-mail systems from the Internet, and most of these attachment types are n5619 Thu, 28 Mar 2024 13:31:41 GMTThu, 28 Mar 2024 13:31:41 GMThttps://grok.lsu.edu/article.aspx?articleid=17439 General Information In LSUMail, you can change settings to ensure that messages from certain individuals are NOT sent to your Spam folder. This is also known as creating a whitelist. These steps can also be used to ensure that messages with certain subjects and other characteristics are 17439 Thu, 09 Nov 2023 08:12:51 GMTThu, 09 Nov 2023 08:12:51 GMT