https://grok.lsu.edu/Updated Basic Features & How To's articles!60https://grok.lsu.edu/article.aspx?articleid=15947 Overview A contact group (also called a distribution list or contact list) in Microsoft Outlook is a collection of email addresses grouped under a single name. When you send an email to the contact group, Outlook automatically delivers the message to every member in the list. Contact g15947 Fri, 20 Mar 2026 15:44:29 GMTFri, 20 Mar 2026 15:44:29 GMThttps://grok.lsu.edu/article.aspx?articleid=16964 When you delete an e-mail in LSUMail, you have 14-DAYS to recover the deleted e-mail from your deleted items. To Recover E-mail Messages: Outlook Web App (OWA) : (mail.lsu.edu) ** OWA Variation Notice ** OWA is updated and experiences formatting cha16964 Thu, 14 Aug 2025 15:28:11 GMTThu, 14 Aug 2025 15:28:11 GMThttps://grok.lsu.edu/article.aspx?articleid=19835 The information in this article can be used for staff members who need to know how to access departmental email accounts that have been delegated to them. To Add Another Person's Mailbox: If you frequently refer to another Exchange folder, you can add the exchange mailbox to your own pro19835 Mon, 11 Aug 2025 14:33:21 GMTMon, 11 Aug 2025 14:33:21 GMThttps://grok.lsu.edu/article.aspx?articleid=17990 These steps will outline how to share your calendar with another LSUMail user. (You can only share your Outlook 2016 calendar with other people in the LSUMail e-mail system.) To Share Your Calendar in Outlook 2016: 1. Open Outlook 2016. 2. Switch to the Calendar tab located in17990 Thu, 07 Aug 2025 09:28:48 GMTThu, 07 Aug 2025 09:28:48 GMThttps://grok.lsu.edu/article.aspx?articleid=18079 Important Notes Before Exporting: 1. Make sure all folders are up to date before attempting to begin: Click the Update Folder button in Outlook. Check the status bar for the All Folders Are Up To Date status message, located at the right. 18079 Wed, 06 Aug 2025 15:03:09 GMTWed, 06 Aug 2025 15:03:09 GMThttps://grok.lsu.edu/article.aspx?articleid=18087 Set Up Mail Rules in Outlook 2016 (Windows) 1. Open Outlook 2016. 2. Click the Rules option and select the Create Rule... option . 3. In the window that appears, set the elements of your new rules and click the OK button . Referenced from: 18087 Wed, 06 Aug 2025 12:08:58 GMTWed, 06 Aug 2025 12:08:58 GMThttps://grok.lsu.edu/article.aspx?articleid=16377 To Edit Your Calendar Settings 1. Starting from the Home screen, tap Settings . 2. Scroll down & tap Calendar. LSUMail Server Settings Outgoing Mail Server (SMTP): outlook.office365.com Port: 587 Encryption Method: STARTLS Authentica16377 Fri, 01 Aug 2025 10:31:30 GMTFri, 01 Aug 2025 10:31:30 GMThttps://grok.lsu.edu/article.aspx?articleid=18082 In Outlook, you can export some information such as your contacts, emails, and calendar events to a .pst or .olm file. Once they are exported, you can import them into another Office program. In Windows , you will need to import a .pst file. Import by following the steps below. To Import Emai18082 Wed, 30 Jul 2025 16:59:24 GMTWed, 30 Jul 2025 16:59:24 GMThttps://grok.lsu.edu/article.aspx?articleid=19789 Shared folders in Outlook are useful to meet business needs without having to share credentials. With an Exchange mailbox, folders in the mailbox may be shared with people in your Exchange organization. Two types of folder sharing: 1. Folder permissions provides viewing privileges to ot19789 Tue, 29 Jul 2025 13:40:46 GMTTue, 29 Jul 2025 13:40:46 GMThttps://grok.lsu.edu/article.aspx?articleid=15976 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implemen15976 Tue, 29 Jul 2025 10:16:44 GMTTue, 29 Jul 2025 10:16:44 GMThttps://grok.lsu.edu/article.aspx?articleid=17288 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implement17288 Mon, 28 Jul 2025 16:28:11 GMTMon, 28 Jul 2025 16:28:11 GMThttps://grok.lsu.edu/article.aspx?articleid=19788 LSUMail: Setting up a Shared E-mail Account To set up a Shared E-mail account on Outlook, follow the steps: 1. Login to your Outlook account. 2. Select the File tab from the Menu bar. 3. Go to Account Settings , and then click on Account Settings again. 19788 Mon, 28 Jul 2025 15:41:05 GMTMon, 28 Jul 2025 15:41:05 GMThttps://grok.lsu.edu/article.aspx?articleid=17597 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implemen17597 Thu, 17 Jul 2025 14:37:47 GMTThu, 17 Jul 2025 14:37:47 GMThttps://grok.lsu.edu/article.aspx?articleid=17723 What is Microsoft Clutter? LSUMail users may receive e-mail notifications about the Clutter application. This is a legitimate service provided by Microsoft Office 365 to assist users in keeping their mailboxes clean. Microsoft will automatically enable Clutter for all LSUMail users star17723 Mon, 07 Jul 2025 13:09:01 GMTMon, 07 Jul 2025 13:09:01 GMThttps://grok.lsu.edu/article.aspx?articleid=19821 This article explains how to allow people to send email on your behalf using the Outlook for Windows desktop application (2010, 2013, or 2016) or in Outlook Web Access (OWA). To jump to the instructions for Desktop Outlook, please click: Delegate a Folder in Outlook Desktop Secondar19821 Mon, 26 May 2025 13:16:08 GMTMon, 26 May 2025 13:16:08 GMThttps://grok.lsu.edu/article.aspx?articleid=15897 Quick Link Jump to the section on How To TURN OFF the Conversation View. Jump to the section on How To Change the Location of the Reading Pane . Conversation View Explained By default, when you access LSUMail using an internet browser ( http:// mail.lsu.edu 15897 Wed, 02 Apr 2025 12:30:17 GMTWed, 02 Apr 2025 12:30:17 GMThttps://grok.lsu.edu/article.aspx?articleid=17046 The display name information is updated automatically based on information provided to the university; if a user requests a name change (for example, if they get married or divorced and request the name change through Human Resources), this information will also change in LSUMail. If you prefer an17046 Wed, 19 Mar 2025 11:02:04 GMTWed, 19 Mar 2025 11:02:04 GMThttps://grok.lsu.edu/article.aspx?articleid=15963 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implem15963 Mon, 03 Feb 2025 11:15:49 GMTMon, 03 Feb 2025 11:15:49 GMThttps://grok.lsu.edu/article.aspx?articleid=16993 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implemen16993 Tue, 13 Aug 2024 15:01:44 GMTTue, 13 Aug 2024 15:01:44 GMThttps://grok.lsu.edu/article.aspx?articleid=18076 In Office 2016, you can share your calendar with others so that they know when you are available or busy. They will be able to see your meeting, job, or class times, and any other event that you add to your calendar. To Share a Calendar in Outlook 2016: 1. Open Outlook 2016. 2. Click18076 Wed, 01 May 2024 16:29:12 GMTWed, 01 May 2024 16:29:12 GMThttps://grok.lsu.edu/article.aspx?articleid=15215 General Information All LSU students and employees automatically get a myLSU account to access University services through the myLSU portal. An e-mail address of the format <myLSUid>@lsu.edu is also automatically generated when the myLSU account is created. Therefore, everyone with a myLSU15215 Wed, 01 May 2024 12:29:02 GMTWed, 01 May 2024 12:29:02 GMThttps://grok.lsu.edu/article.aspx?articleid=18090 Mail rules allow you to manage or organize your emails automatically. You create a rule that selects messages based on a condition and then apply an action on the messages that fit the condition. To Create a Custom Rule: 1. Select Tools from the top bar, then select the Rules option. 18090 Mon, 29 Apr 2024 13:39:03 GMTMon, 29 Apr 2024 13:39:03 GMThttps://grok.lsu.edu/article.aspx?articleid=18091 To Set up a Signature in Outlook 2016 Using a Mac: 1. In Outlook 2016. 2. Click Outlook on the top menu then Preferences. 3. This screen will appear. Click Signatures under the E-mail section to create a signature. 4. After you click Signatures, 18091 Fri, 05 Apr 2024 12:48:13 GMTFri, 05 Apr 2024 12:48:13 GMThttps://grok.lsu.edu/article.aspx?articleid=16509 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implement16509 Mon, 01 Apr 2024 12:34:56 GMTMon, 01 Apr 2024 12:34:56 GMThttps://grok.lsu.edu/article.aspx?articleid=18129 In Outlook, you can export some information such as your contacts, emails, and calendar events to a .pst or .olm file. Once they are exported, you can import them into another Office program. On Mac , you will need to import a .olm file. To Import Email into Outlook 2016: 1. Click the T18129 Fri, 22 Mar 2024 12:16:07 GMTFri, 22 Mar 2024 12:16:07 GMThttps://grok.lsu.edu/article.aspx?articleid=18075 A signature is a segment of text that will be shown at the bottom of all of your email messages. It is commonly used to list a person's job description, office location, main phone, and email address. To Create a Signature in Office 2016: 1. Open Outlook 2016. 2. Click on the Fil18075 Wed, 20 Mar 2024 12:56:32 GMTWed, 20 Mar 2024 12:56:32 GMThttps://grok.lsu.edu/article.aspx?articleid=16503 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implement16503 Wed, 20 Mar 2024 12:47:02 GMTWed, 20 Mar 2024 12:47:02 GMThttps://grok.lsu.edu/article.aspx?articleid=17691 Import Emails to Outlook 2011 1. In the top-left corner of the screen, click the File dropdown menu. Click Import . 2. Select Outlook Date File (.pst or .olm). Then click the Arrow in the bottom right-hand corner. Select the file - types you wish to impo17691 Wed, 20 Mar 2024 09:06:47 GMTWed, 20 Mar 2024 09:06:47 GMThttps://grok.lsu.edu/article.aspx?articleid=17683 Faculty and Staff members leaving the university can follow these steps to transfer their email messages to a .pst file which can then be imported into most email clients. NOTE : You cannot create a .pst file in the Outlook Web App (OWA) or mail.lsu.edu. You must download Outlook and 17683 Tue, 05 Mar 2024 15:47:36 GMTTue, 05 Mar 2024 15:47:36 GMThttps://grok.lsu.edu/article.aspx?articleid=18063 What are Add-ins? LSUMail users may choose to enable or disable some Add-ins . Currently, LSU allows users to enable/disable the Suggested Meetings and Action Items add-ins. (These add-ins are disabled by default.) These are services provided by Microsoft Office 365 that allows users to18063 Fri, 02 Feb 2024 13:29:31 GMTFri, 02 Feb 2024 13:29:31 GMThttps://grok.lsu.edu/article.aspx?articleid=15930 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implement15930 Wed, 10 Jan 2024 12:59:37 GMTWed, 10 Jan 2024 12:59:37 GMThttps://grok.lsu.edu/article.aspx?articleid=15916 ** OWA Variation Notice ** OWA is updated and experiences formatting changes regularly. This article will present a generic set of instructions for use of OWA. It should be used as a guide while using OWA. Screenshots and instructions may be slightly different from the current implement15916 Fri, 05 Jan 2024 14:19:05 GMTFri, 05 Jan 2024 14:19:05 GMThttps://grok.lsu.edu/article.aspx?articleid=15959 Overview: If you use the AutoArchive feature of Outlook, it will remove e-mails from the mail server and store them on the local computer. This is a space a saving technique for people whose mailbox has so many messages that they go over the allotted disk space. These archived messages a15959 Thu, 28 Feb 2019 12:07:47 GMTThu, 28 Feb 2019 12:07:47 GMT