https://grok.lsu.edu/New Campus Resources & Technology articles!60https://grok.lsu.edu/article.aspx?articleid=20679 MS Teams Collaboration Microsoft Teams Overview Making A Team The purpose of this article is to outline the available features for collaborating with LSU users and guests using Microsoft Teams. Below you will find a descr8iption of Teams Channels, Permissio20679Wed, 02 Jul 2025 17:03:34 GMThttps://grok.lsu.edu/article.aspx?articleid=20606 This article will guide you through the process of setting up your Gear To Geaux laptop. To Set Up your Gear To Geaux Windows laptop: Select the EDUROAM network in the list. Enter your full LSU email address and password and click Continue . 20606Thu, 17 Apr 2025 10:56:35 GMThttps://grok.lsu.edu/article.aspx?articleid=20604 This article will guide you through the process of setting up your Gear To Geaux macOS laptop. To Set Up your Gear To Geaux Mac laptop: Select A Language and click the Next Arrow. Select A Country and click Continue . For the Accessibility screen, s20604Thu, 17 Apr 2025 08:26:09 GMThttps://grok.lsu.edu/article.aspx?articleid=20601 Note: To avoid liability for errors on your documents, ITS cannot adjust these for you. You are free to walk through these steps or come to the Service Desk for assistance doing so. Dimensions we print at are as follows: Tabloid/ledger (11 x 17), Letter (8.5 x 11), and for long20601Tue, 23 Apr 2024 17:32:24 GMThttps://grok.lsu.edu/article.aspx?articleid=20582 Summary: This article shows you the step-by-step process of how to send a print job from your Windows laptop to one of the LSU Public Access computer lab print servers via LSU's Wireless Network. Anyone with a valid PAWS ID and a Tiger Card can print documents remotely to any of the LSU20582Mon, 01 Apr 2024 08:13:12 GMThttps://grok.lsu.edu/article.aspx?articleid=20574 Closed Captioning can be enabled in Teams during a meeting with several settings and features available. A host may also enable transcription during the meeting. To Enable Closed Captioning in Teams: Open Teams and log in with your myLSU credentials. In the meeting, c20574Fri, 01 Aug 2025 13:07:13 GMThttps://grok.lsu.edu/article.aspx?articleid=20574 Closed Captioning can be enabled in Teams during a meeting with several settings and features available. A host may also enable transcription during the meeting. To Enable Closed Captioning in Teams: Open Teams and log in with your myLSU credentials. In the meeting, c20574Fri, 01 Aug 2025 13:07:13 GMThttps://grok.lsu.edu/article.aspx?articleid=20569 For Emergencies, dial 911 For LSU PD Dispatch, Dial 8-3231 on-campus or 578-3231 from a mobile device On-Campus Calling LSU Prefixes: 578 & 334 Dial 8 then the four-digit number or 4 then the four-digit number. (Example: 8-1234 or 4-1234) 20569Wed, 27 Aug 2025 08:34:11 GMThttps://grok.lsu.edu/article.aspx?articleid=20567 To use Zoom in Moodle, the Zoom external tool must be added to a Moodle course section. Instructors can access past recordings, upcoming meeting links, their personal meeting room, and allow students to book a Zoom appointment through this tool. See Moodle: How to Add Zoom to a Moodle Course fo20567Tue, 07 May 2024 11:56:58 GMThttps://grok.lsu.edu/article.aspx?articleid=20554 General Information LSU ITS is offering Wasabi Hot Cloud Reserved Capacity Storage: https://wasabi.com/rcs/ Wasabi is a pay-for-use cloud object storage provider. Although Wasabi offers a variety of products, LSU ITS is only offering the Reserve Capacity Storage (RCS) service. 20554Wed, 17 Sep 2025 15:20:26 GMThttps://grok.lsu.edu/article.aspx?articleid=20545 This article provides several answers to common Qualtrics questions and issues. Jump To: How do I collaborate with others in Qualtrics? How do I use Survey Participant Tracking, Logic, or SSO features? Can I transfer a survey to another user or create a group for my depar20545Wed, 03 Dec 2025 14:24:48 GMThttps://grok.lsu.edu/article.aspx?articleid=20541 In some cases, survey reports may not provide the results directly on the website due to issues with the data. This article provides additional information on what happens in these cases and what can be done to access the data. To Troubleshoot Survey Reports Not Appearing: This issue 20541Fri, 29 Aug 2025 08:24:01 GMThttps://grok.lsu.edu/article.aspx?articleid=20516 For the Microsoft Teams mobile app, messages and phone calls can be silenced on a schedule. This is useful if you do not wish to receive phone calls at specific times (for example, after work hours). To Enable Teams Quiet Time: Open the Microsoft Teams app on your mobile device. O20516Fri, 07 Jun 2024 09:25:23 GMThttps://grok.lsu.edu/article.aspx?articleid=20508 To provide continuous improvement and high quality of services regarding all of LSU's software and digital resource acquisition needs, Information Technology Services, in collaboration with the Digital Resource & Content Committee (DRC), IT Governance Council, and Procurement has introduced a strea20508Fri, 03 Jan 2025 13:34:26 GMThttps://grok.lsu.edu/article.aspx?articleid=20507 Who reviews/approves the IT100 and why? The IT100 is reviewed by three different groups: Data Governance, ITS Security, and the Digital Resource and Content Committee (DRC). These groups analyze the potential data involved, security risks related to use of the software, and compliance with acc20507Thu, 30 Oct 2025 11:31:43 GMThttps://grok.lsu.edu/article.aspx?articleid=20503 Occasionally, there may be issues encountered when sending out bulk surveys through Qualtrics. It is possible to troubleshoot individual unsent or bounced emails when distributing a Qualtrics survey in bulk through the Distributions tab. To Troubleshoot Undelivered Bulk Emails in Qualtrics: 20503Wed, 06 Aug 2025 11:30:03 GMThttps://grok.lsu.edu/article.aspx?articleid=20493 PLEASE NOTE: The LSU VPN is required to access Software Center when you are off campus . For more information about VPN, please see the VPN / Virtual Private Network: LSU Overview . General Information Software Center for LSU allows users to install approved sof20493Fri, 30 May 2025 16:31:31 GMThttps://grok.lsu.edu/article.aspx?articleid=20489 PLEASE NOTE: The LSU VPN is required to access Software Center when you are off campus . For more information about VPN, please see the VPN / Virtual Private Network: LSU Overview . Software Center for LSU allows users to install approved software from within one application seaml20489Fri, 23 May 2025 08:29:33 GMThttps://grok.lsu.edu/article.aspx?articleid=20479 This article will cover some important functions relating to Panopto Assignment folders. Specifically we will cover creating multiple assignment folders, how to allow students to see others submissions, and any other relevant processes to the LSU community as they are identified. Click on the 20479Mon, 11 Aug 2025 15:28:16 GMThttps://grok.lsu.edu/article.aspx?articleid=20454 It is possible to enable SSO authentication in Qualtrics Surveys so that participants who take the survey can be identified as needed. There is also the option to enable Personal Links which distribute a unique link to each user you would like to take the survey. To do so, please see Track Pa20454Wed, 09 Apr 2025 10:55:06 GMThttps://grok.lsu.edu/article.aspx?articleid=20441 What is the LSU Wi-Fi network called? Eduroam How do I connect to eduroam? Quick Guide: https://grok.lsu.edu/Article.aspx?articleid=19658 What devices can connect to eduroam? Laptops Tablets Cell Phones NOTE: All systems and comp20441Thu, 08 Jul 2021 15:07:03 GMThttps://grok.lsu.edu/article.aspx?articleid=20441 What is the LSU Wi-Fi network called? Eduroam How do I connect to eduroam? Quick Guide: https://grok.lsu.edu/Article.aspx?articleid=19658 What devices can connect to eduroam? Laptops Tablets Cell Phones NOTE: All systems and comp20441Thu, 08 Jul 2021 15:07:03 GMThttps://grok.lsu.edu/article.aspx?articleid=20440 NOTE If you are using a mobile device to access the myLSU portal, you may need to rotate your phone to landscape mode to access the menu. General Information LSU Departments and Units may submit News Items to be posted on the myLSU portal landing page in the myNe20440Wed, 20 Mar 2024 11:09:50 GMThttps://grok.lsu.edu/article.aspx?articleid=20431 Unlike previous iterations of Panopto Student Assignments, the newest iteration cuts down on the amount of work needed to create it. Please note, you'll need to be sure you have Provisioned your Panopto Course in Moodle first. Creating a Student Submission Assignment in Moodle 20431Tue, 17 Jun 2025 16:28:09 GMThttps://grok.lsu.edu/article.aspx?articleid=20300 This article will explain how to pull analytics for GROK & Tigerware. These include both site statistics and GROK student metrics. Student Worker Metrics You can pull metrics for student workers via two ways: Article edit statistics: https://grok.lsu.edu/edit/ViewEditor20300Mon, 27 Oct 2025 16:15:57 GMThttps://grok.lsu.edu/article.aspx?articleid=20247 To use Zoom in Moodle, the Zoom external tool must be added to a Moodle course section. Instructors can access past recordings, upcoming meeting links, their personal meeting room, and allow students to book a Zoom appointment through this tool. See Moodle: How to Book Zoom Appointments in a Mood20247Mon, 06 May 2024 14:30:17 GMThttps://grok.lsu.edu/article.aspx?articleid=20235 Panopto offers user statistics which are readily viewable by following the directions below. Panopto: How to Access Video Stats Login to Moodle, select a course, then click Course Tools . Locate the Panopto block and select Course settings . 20235Mon, 18 Mar 2024 13:18:10 GMThttps://grok.lsu.edu/article.aspx?articleid=20218 In Moodle, a Panopto video can be embedded into course content. To do so, please follow the steps below. To Embed a Panopto Video within a Moodle Activity or Assignment: Log in to Moodle , and open your desired course. Locate your desired activity, and then select Edit/Penc20218Tue, 02 Sep 2025 11:33:19 GMThttps://grok.lsu.edu/article.aspx?articleid=20218 In Moodle, a Panopto video can be embedded into course content. To do so, please follow the steps below. To Embed a Panopto Video within a Moodle Activity or Assignment: Log in to Moodle , and open your desired course. Locate your desired activity, and then select Edit/Penc20218Tue, 02 Sep 2025 11:33:19 GMThttps://grok.lsu.edu/article.aspx?articleid=20169 LSU Faculty and Staff members may begin using Panopto within Moodle after they've completed the following steps: enabling the Panopto Moodle Block within their Moodle course and provisioning their course in Moodle. You can optionally also download the recorder from the Moodle Block within your co20169Wed, 13 May 2026 12:23:18 GMThttps://grok.lsu.edu/article.aspx?articleid=20122 Schedule a Future Meeting There are several ways to schedule a meeting in Teams: Select Schedule a meeting in a chat (below the box where you type a new message) to book a meeting with the people in the chat. Click on Calendar on the left side of the app20122Mon, 01 Apr 2024 09:07:53 GMThttps://grok.lsu.edu/article.aspx?articleid=20120 NOTE: Teams meeting recordings will be saved for 60 days, after which the recording will be deleted and cannot be recovered. There are a couple of different ways to get an impromptu meeting in Microsoft Teams going with just a few clicks. To Start a Meeting in a Channel: 20120Thu, 12 Dec 2024 11:30:35 GMThttps://grok.lsu.edu/article.aspx?articleid=20018 How to Share Folders on OneDrive: 1. Log into Outlook using your myLSU credentials. 2. Click on the app launcher on the top left hand corner of Outlook. Then click on OneDrive . 3. Click on the Files tab on the left hand side. Then click on the Upload button 20018Tue, 16 Sep 2025 16:19:39 GMThttps://grok.lsu.edu/article.aspx?articleid=19968 Important Announcement regarding Zoom - New changes starting Thursday, March 24, 2022 • Each user’s Zoom configuration will be updated to only record a single view. • For faculty and staff, all recorded content older than a year will be deleted from the Zoom Cloud Recording storage. Goi19968Fri, 11 Jul 2025 16:22:26 GMThttps://grok.lsu.edu/article.aspx?articleid=19942 Zoom Plugin - Office 365 and Outlook The Office 365 Zoom Plugin allows users to schedule Zoom meetings directly from Outlook. Important! Before installing the Office 365 Zoom Plugin, make sure you have installed the Zoom desktop client first. If you don't do this first, you 19942Thu, 07 Mar 2024 10:16:03 GMThttps://grok.lsu.edu/article.aspx?articleid=19941 Zoom Desktop Client Download Zoom Desktop Client allows users to participate, schedule, and start Zoom meetings from a Windows or Mac Desktop. If you are also using the Zoom Office 365 plugin, you must be logged into the desktop client first in order for a Zoom meeting from Office 365 to19941Fri, 01 Aug 2025 12:16:25 GMThttps://grok.lsu.edu/article.aspx?articleid=19938 This article lists the top questions and issues that can be encountered in Zoom, as well as resources for resolving them whenever they appear. Please click on the link for each question as there are different instructions available depending on the client you are using; they include Windows , Mac19938Mon, 24 Mar 2025 13:14:37 GMThttps://grok.lsu.edu/article.aspx?articleid=19938 This article lists the top questions and issues that can be encountered in Zoom, as well as resources for resolving them whenever they appear. Please click on the link for each question as there are different instructions available depending on the client you are using; they include Windows , Mac19938Mon, 24 Mar 2025 13:14:37 GMThttps://grok.lsu.edu/article.aspx?articleid=19938 This article lists the top questions and issues that can be encountered in Zoom, as well as resources for resolving them whenever they appear. Please click on the link for each question as there are different instructions available depending on the client you are using; they include Windows , Mac19938Mon, 24 Mar 2025 13:14:37 GMThttps://grok.lsu.edu/article.aspx?articleid=19933 Signing in to LSU Zoom 1. Go to https://lsu.zoom.us/ and click Login. If it asks you how you would like to login, select Sign in with SSO. 2. Use your LSUMail account (e.g. mtiger1@lsu.edu) to login . Please note, if you are off-campus, you may be requi19933Tue, 09 Jan 2024 13:41:40 GMThttps://grok.lsu.edu/article.aspx?articleid=19915 Users can create a new Work Intake ticket through the ITS Service Catalog. View the instructions below to create a new ticket. Creating a New Work Intake Ticket 1. The Work Intake form can be accessed in several ways, and is the same form regardless of location: Use the fo19915Mon, 25 Aug 2025 08:35:33 GMThttps://grok.lsu.edu/article.aspx?articleid=19801 Requesting a New Microsoft Team: Microsoft Teams is accessible by LSU Flagship Faculty, Staff, and Students. Microsoft Team requests can be submitted by Faculty and Staff via an email to servicedesk@lsu.edu OR requested through the ITS Service Catalog . If sending an email, in o19801Fri, 01 Aug 2025 10:16:52 GMThttps://grok.lsu.edu/article.aspx?articleid=19796 General Information Microsoft Teams is a collaboration and communications platform that combines Voice and Video web calling, instant messaging, and group collaboration into one application. The communications portion can be used internal and external to LSU, while the collabora19796Wed, 30 Apr 2025 12:22:12 GMThttps://grok.lsu.edu/article.aspx?articleid=19744 LSU Faculty Video and Teleconference Tools At LSU, there are multiple ways to share media and interactive content with your students in the form of two major platforms: Panopto and Zoom. With options including embedding into Moodle as well as robust services on their own, they are 19744Thu, 09 Nov 2023 13:45:53 GMThttps://grok.lsu.edu/article.aspx?articleid=19718 How to Give Creator Credentials to Others in Panopto: 1. Login to Moodle3 using your LSU MyLSU ID and Password from the myLSU portal. 2. Select your course from the Navigation block. 3. In the Panopto block, select Course Settings . 19718Wed, 24 Sep 2025 09:33:10 GMThttps://grok.lsu.edu/article.aspx?articleid=19708 To Begin Screen Sharing: 1. Open BeyondTrust from your desktop and login with your myLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. Start a Support Session with a Customer. To learn how to do this, please see BeyondTrust: Set Up a Cu19708Tue, 09 Jan 2024 15:54:25 GMThttps://grok.lsu.edu/article.aspx?articleid=19707 To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Star19707Fri, 17 Oct 2025 08:00:03 GMThttps://grok.lsu.edu/article.aspx?articleid=19706 To Install Bomgar: 1. Go to ithelp.lsu.edu/login . 2. Enter your MyLSU credentials. If you do not have access to the site, contact your BeyondTrust administrator. 3. Click “ Download BeyondTrust Representative Console ” to download the installation file. You will need t19706Fri, 05 Jan 2024 14:37:36 GMThttps://grok.lsu.edu/article.aspx?articleid=19699 Panopto offers user statistics which are readily viewable by following the directions below. Panopto: How to Access Video Stats 1. Click on Course Settings in the Panopto block in Moodle. 2. Close the pop-up window that opens after clicking Course Settings. 19699Tue, 23 Apr 2024 07:30:23 GMThttps://grok.lsu.edu/article.aspx?articleid=19664 Editing a Panopto Video Using the Cut Tool: 1. Login to Panopto by entering "lsu.hosted.panopto.com" into the address bar in a web browser. 2. Click the "Sign in" button at top right and select LSU Panopto or LSU Online. 3. From the Panopto homepage, click on the cour19664Wed, 20 Mar 2024 15:52:59 GMT