https://grok.lsu.edu/Updated Home articles!60https://grok.lsu.edu/article.aspx?articleid=16823 General Information The Faculty Technology Center (FTC) provides IT support, consultations, and innovative solutions to faculty and graduate teaching assistants tailored to their individual teaching, research, and operational needs. Training & Support Services Classes & Works16823 Fri, 17 Apr 2026 16:10:01 GMTFri, 17 Apr 2026 16:10:01 GMThttps://grok.lsu.edu/article.aspx?articleid=20186 General Information There are two types of Forums in the LSU instance of Moodle, (1) Announcements , and (2) the Forum . Forum Types 1. Announcements The Announcements can be created by adding the Latest News block. The link to the Announcements is initially plac20186 Tue, 14 Apr 2026 10:51:28 GMTTue, 14 Apr 2026 10:51:28 GMThttps://grok.lsu.edu/article.aspx?articleid=20288 Moodle Mail allows users to send email and other types of notifications through a Moodle course. These messages are not sent through an external email server, but through the Moodle site. Composing a New Message using Moodle Mail In your Moodle course, turn Editing on, open the 20288 Fri, 10 Apr 2026 15:31:54 GMTFri, 10 Apr 2026 15:31:54 GMThttps://grok.lsu.edu/article.aspx?articleid=18578 Instructors can change the settings in Moodle Mail to restrict students from sending email to other users in a course. If this is disabled, students will not see the Moodle Mail block in their course or the Moodle Mail icon on the My Courses course card. Students can still contact other users and i18578 Fri, 10 Apr 2026 15:30:18 GMTFri, 10 Apr 2026 15:30:18 GMThttps://grok.lsu.edu/article.aspx?articleid=20321 General Information There are several different types of quiz questions that can be used in Moodle. When creating questions, a box like the one below will appear. The dialog box gives a brief description of each type of question when it is selected; they are also provided below. Click on the h20321 Fri, 10 Apr 2026 15:05:25 GMTFri, 10 Apr 2026 15:05:25 GMThttps://grok.lsu.edu/article.aspx?articleid=18751 University Networking & Infrastructure (UNI) utilizes the Dynamic Host Configuration Protocol (DHCP) to manage the IP addresses across campus. All computers on campus must be registered through our DHCP Bluecat Device Registration Portal application. Registration is required to be initial18751 Thu, 02 Apr 2026 09:47:57 GMTThu, 02 Apr 2026 09:47:57 GMThttps://grok.lsu.edu/article.aspx?articleid=16980 General Information LSU Faculty, Students & Staff may notice that they are receiving valid e-mail messages in their Junk E-mail / Spam folder. The reason this is occurs is due to the Spam Filtering that is being performed on the e-mail messages that are delivered to ALL LSU16980 Tue, 31 Mar 2026 07:19:39 GMTTue, 31 Mar 2026 07:19:39 GMThttps://grok.lsu.edu/article.aspx?articleid=20019 Why can't normal methods be used to erase an SSD? Solid State Drives (SSDs), and other flash-based media like portable USB drives, store data as electric charges. Traditional storage media like mechanical hard drives or tape based storage have storage physically writen to magnetic media, and t20019 Tue, 31 Mar 2026 07:18:59 GMTTue, 31 Mar 2026 07:18:59 GMThttps://grok.lsu.edu/article.aspx?articleid=17129 WHAT MAKES FILE SHARING ILLEGAL? The Digital Millennium Copyright Act (DMCA) is a piece of legislation signed into law in 1998 defining the illegal downloading and/or sharing of copyrighted material. LSU is required to investigate DMCA complaints and take action to remove 17129 Mon, 30 Mar 2026 08:08:27 GMTMon, 30 Mar 2026 08:08:27 GMThttps://grok.lsu.edu/article.aspx?articleid=17498 General Information Qualtrics is a research and survey software that allows CURRENTLY ENROLLED students, currently active faculty and staff of the LSU A&M, Law Center, and Veterinary Medicine campuses to create, distribute, and analyze robust surveys. Qualtrics products are suppor17498 Tue, 24 Mar 2026 16:04:15 GMTTue, 24 Mar 2026 16:04:15 GMThttps://grok.lsu.edu/article.aspx?articleid=16716 General Information Solid State Drives (SSDs) are quickly replacing traditional, mechanical, hard disk drives due to their higher speed, lower power consumption, lighter weight, and being more shock proof. However, traditional whole disk erasing utilities like Darik's Boot and Nuke (DBAN) d16716 Mon, 23 Mar 2026 09:20:26 GMTMon, 23 Mar 2026 09:20:26 GMThttps://grok.lsu.edu/article.aspx?articleid=15775 LSU runs a mailing list manager called LISTSERV from L-Soft International. LISTSERV is e-mail list management software that supports: E-mail newsletters Announcement / distribution lists Discussion communities and similar group communications LISTSERV lists use addresses in15775 Fri, 20 Mar 2026 15:57:19 GMTFri, 20 Mar 2026 15:57:19 GMThttps://grok.lsu.edu/article.aspx?articleid=15947 Overview A contact group (also called a distribution list or contact list) in Microsoft Outlook is a collection of email addresses grouped under a single name. When you send an email to the contact group, Outlook automatically delivers the message to every member in the list. Contact g15947 Fri, 20 Mar 2026 15:44:29 GMTFri, 20 Mar 2026 15:44:29 GMThttps://grok.lsu.edu/article.aspx?articleid=15927 What Wasn't Moved to LSUMail? The following is a list of components that cannot be migrated to LSUMail along with links to GROK articles on how to set up the same feature for LSUMail. You will need to sign in to your new LSUMail account and reconfigure the feature using the settings in your15927 Fri, 20 Mar 2026 15:42:00 GMTFri, 20 Mar 2026 15:42:00 GMThttps://grok.lsu.edu/article.aspx?articleid=20704 The Essay (auto-grade) question type allows a response of a few sentences or paragraphs that can then be automatically graded. Instructors must enable and set up auto-grading conditions and may provide response options and feedback in the question setup. Responses are graded by Moodle according t20704 Thu, 19 Mar 2026 10:27:28 GMTThu, 19 Mar 2026 10:27:28 GMThttps://grok.lsu.edu/article.aspx?articleid=14285 myLSU and departmental account password management is done in the Identity and Access Management (IAM) Portal: iam.lsu.edu Important : In order to use the Forgot Password reset option, you must have a secondary email address on your user profile in the IAM Portal. Please verify you14285 Wed, 18 Mar 2026 11:13:00 GMTWed, 18 Mar 2026 11:13:00 GMThttps://grok.lsu.edu/article.aspx?articleid=20253 The Groups and Groupings Overview page allows the view of all current student groups as well as groups of groups ("groupings") and is an exhaustive list. To Access the Groups and Groupings Overview Page: Click the Admin gear to the upper right of your course page, then expand Users20253 Tue, 17 Mar 2026 16:33:09 GMTTue, 17 Mar 2026 16:33:09 GMThttps://grok.lsu.edu/article.aspx?articleid=20241 Groups in Moodle organize participants for filtering, communication, and differentiated activities. Groups can be useful if: You have a course with multiple course sections* that have independent projects or content You are teaching a course with other instructors and need to vi20241 Tue, 17 Mar 2026 16:31:17 GMTTue, 17 Mar 2026 16:31:17 GMThttps://grok.lsu.edu/article.aspx?articleid=20242 A grouping is a collection of groups in a Moodle course that can be used to manage which groups of students see or use specific activities and resources. Students are enrolled in groups based on course section information. Because of this default group setting, it is recommended that for any a20242 Tue, 17 Mar 2026 15:40:09 GMTTue, 17 Mar 2026 15:40:09 GMThttps://grok.lsu.edu/article.aspx?articleid=16294 Important Note : if you are Faculty/Staff or a Student Worker , you must submit a request to HR ( hr@lsu.edu ) to update your campus information. However, you can still update your Personal (Home address, etc) info in Workday. Additionally, Preferred last name changes now feed into Moodle. F16294 Tue, 17 Mar 2026 09:16:13 GMTTue, 17 Mar 2026 09:16:13 GMThttps://grok.lsu.edu/article.aspx?articleid=18068 Please note the following about secondary Accounts: There is a 40 character (Alpha Numeric Only) limit including spaces for display names. Display names must have at least two words, none of which can begin with a numeral. There is a 16 character limit for logon ID's. There is no f18068 Tue, 17 Mar 2026 07:27:59 GMTTue, 17 Mar 2026 07:27:59 GMThttps://grok.lsu.edu/article.aspx?articleid=20682 In some LSU Moodle courses, exams are administered through a third-party publisher site. This means that students take exams in the publisher site and not in the Moodle site with a quiz activity. Most third-party tools are added to Moodle as an LTI external tool . The most commonly used publishe20682 Mon, 16 Mar 2026 12:31:52 GMTMon, 16 Mar 2026 12:31:52 GMThttps://grok.lsu.edu/article.aspx?articleid=20068 The Quiz activity module allows the teacher to design and build quizzes consisting of a large variety of question types, including multiple choice, true-false, short answer and drag and drop images and text. It is possible to import questions from a file that has been exported. To Import Quiz 20068 Fri, 13 Mar 2026 12:47:29 GMTFri, 13 Mar 2026 12:47:29 GMThttps://grok.lsu.edu/article.aspx?articleid=20067 You can export your question bank from a Moodle course in order to import it to another. If you would like to be able to make edits to the exported file before importing back into Moodle, we recommend using Aiken format or Microsoft Word 2010 table format. To Export Quiz Questions in Moodle: 20067 Fri, 13 Mar 2026 12:46:40 GMTFri, 13 Mar 2026 12:46:40 GMThttps://grok.lsu.edu/article.aspx?articleid=20678 The Enrollment Tracker in a course is a report showing students who have added and dropped the course. In addition to the students' names, the report also displays the students' email address, section number, enrollment status (enrolled or unenrolled), and the dates and times the course was added20678 Fri, 13 Mar 2026 12:13:43 GMTFri, 13 Mar 2026 12:13:43 GMThttps://grok.lsu.edu/article.aspx?articleid=15671 For 2025, Emergency Contacts have moved to Workday Student. To view, please see the following guide: Workday Student (Profile Preferences Tab) - Understanding the Student Profile Guide - page 5 GROK instructions are in the process of being updated at this time. Thank you! 15671 Thu, 12 Mar 2026 17:00:34 GMTThu, 12 Mar 2026 17:00:34 GMThttps://grok.lsu.edu/article.aspx?articleid=17605 This article provides instructions for Listserv owners to manage their lists using the LISTSERV web interface at listserv.lsu.edu. All management tasks described below are performed through the web portal — email-based commands are not covered here. Note: Listservs may only be owned by LS17605 Thu, 12 Mar 2026 16:20:22 GMTThu, 12 Mar 2026 16:20:22 GMThttps://grok.lsu.edu/article.aspx?articleid=15965 General Information LSU Dining Website Tiger Card Website Campus Locations There are several restaurants, and two main dining halls to choose from on campus. LSU Dining Halls , The 5 & The 459 , can be located on the map below alon15965 Wed, 11 Mar 2026 12:37:05 GMTWed, 11 Mar 2026 12:37:05 GMThttps://grok.lsu.edu/article.aspx?articleid=17358 Browser Settings: Check your Browser Settings & make sure the following are NOT Enabled: Chrome Click on the ellipses button (...) at top right, choose Settings , choose the Settings Menu button at top left corner, select System , then click Open your computer's proxy 17358 Mon, 09 Mar 2026 15:12:35 GMTMon, 09 Mar 2026 15:12:35 GMThttps://grok.lsu.edu/article.aspx?articleid=16822 Cloud Storage Services Storing your electronic data in the Cloud is a great way to keep your data Secure and Accessible. Once the internet-enabled device is configured, your data files can then be accessed, managed, and shared. Please see the links below for general overviews of all services: 16822 Mon, 02 Mar 2026 16:35:21 GMTMon, 02 Mar 2026 16:35:21 GMThttps://grok.lsu.edu/article.aspx?articleid=20690 Zoom's AI Companion acts as your personal Zoom assistant. It can assist with: Searching meetings, chats, emails, or files using keywords, attendees, or dates Summarizing or answering questions about meetings, chats, emails, or files Preparing for upcoming meetings with relevant m20690 Thu, 26 Feb 2026 12:51:31 GMTThu, 26 Feb 2026 12:51:31 GMThttps://grok.lsu.edu/article.aspx?articleid=7913 OpenSSH is the most common method used for remotely accessing Linux, BSD, and UNIX machines. When properly configured, it can provide a very secure environment; however, not all installations of OpenSSH are created equally, and taking the time to increase the security of an install can help to k7913 Tue, 24 Feb 2026 07:06:05 GMTTue, 24 Feb 2026 07:06:05 GMThttps://grok.lsu.edu/article.aspx?articleid=165 Due to the retirement of legacy systems, the FilesToGeaux service is scheduled to be decommissioned on December 16 th , 2025. All LSU A&M faculty, staff, and students are encouraged to use Box.com or OneDrive to share and collaborate on content. Generating Links for Sh165 Fri, 20 Feb 2026 16:31:59 GMTFri, 20 Feb 2026 16:31:59 GMThttps://grok.lsu.edu/article.aspx?articleid=20694 Federal Financial Aid regulations require the confirmation of attendance for students to receive federal aid. To meet these regulations, LSU Financial Aid & Scholarships must be able to verify participation in all college courses by the census date, which is the last day for students to add courses20694 Thu, 19 Feb 2026 10:53:24 GMTThu, 19 Feb 2026 10:53:24 GMThttps://grok.lsu.edu/article.aspx?articleid=20359 The Smart File Importer allows instructors to quickly upload grades to one graded item in Moodle by using a .CSV or .TSV file. Smart Importing Grades to Moodle When using this importer, please note the following : Multiple files may be uploaded at once, and they can be o20359 Wed, 18 Feb 2026 11:55:26 GMTWed, 18 Feb 2026 11:55:26 GMThttps://grok.lsu.edu/article.aspx?articleid=20570 Due to Microsoft’s updated cloud storage model, LSU is optimizing the use of Microsoft 365 (M365) services to remain within Microsoft’s new storage allocation limits and preserve capacity for our academic, research, and administrative needs. The new policy creates an Archive Mailbox where 20570 Wed, 18 Feb 2026 10:55:19 GMTWed, 18 Feb 2026 10:55:19 GMThttps://grok.lsu.edu/article.aspx?articleid=17745 General Information Microsoft OneDrive for Business is a file sharing and storage service that is included with LSUMail. It allows users to save private files, make files public, share files with contacts, and create files for use with many Microsoft products. Users can upload and acces17745 Mon, 16 Feb 2026 16:28:05 GMTMon, 16 Feb 2026 16:28:05 GMThttps://grok.lsu.edu/article.aspx?articleid=16855 General Information Box is a cloud-based content management, file storage, and collaboration platform. Box allows users to store, access, share, and collaborate on files securely from any device. Please note: LSU employees may utilize Box in two ways, individual Home Folde16855 Mon, 16 Feb 2026 16:16:19 GMTMon, 16 Feb 2026 16:16:19 GMThttps://grok.lsu.edu/article.aspx?articleid=18156 Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the 18156 Fri, 13 Feb 2026 13:13:41 GMTFri, 13 Feb 2026 13:13:41 GMThttps://grok.lsu.edu/article.aspx?articleid=20701 The Cross-enroll tool allows primary course instructors to combine course sections from different but overlapping terms into a new Moodle teaching course. This self-service tool works entirely within LSU Moodle and is intended for LSU A&M web-based courses and LSU Online courses that are taught d20701 Tue, 10 Feb 2026 11:47:23 GMTTue, 10 Feb 2026 11:47:23 GMThttps://grok.lsu.edu/article.aspx?articleid=6644 Legislation and Confidentiality of Records The Family Educational Rights and Privacy Act (FERPA) The F amily E ducational R ights and P rivacy A ct of 1974, also known as the Buckley Amendment, is a federal law that protects the privacy of student “education records.” “Educatio6644 Tue, 10 Feb 2026 07:27:51 GMTTue, 10 Feb 2026 07:27:51 GMThttps://grok.lsu.edu/article.aspx?articleid=20276 Adobe Creative Cloud (or "Adobe CC") is a suite of products, services, and tools that together allow for many utilities across all kinds of projects, from creative to administrative. With Creative Cloud, users can: Create across desktop, mobile, and cloud services; Easily share assets20276 Tue, 10 Feb 2026 07:27:38 GMTTue, 10 Feb 2026 07:27:38 GMThttps://grok.lsu.edu/article.aspx?articleid=20544 The External Cross-enrollment is a Moodle process that allows instructors to combine student populations from different Moodle sites into a single course site for streamlined instruction and content delivery. It does not alter the course registration process. For example, this does not allow LSU or20544 Mon, 09 Feb 2026 13:25:38 GMTMon, 09 Feb 2026 13:25:38 GMThttps://grok.lsu.edu/article.aspx?articleid=17639 NOTE If you are using a mobile device to access the myLSU portal, you may need to rotate your phone to landscape mode to access the menu. How to Access Course Evaluations: 1. Log into myLSU Portal . 2. On the left hand side menu, select Student Services 17639 Mon, 09 Feb 2026 13:24:43 GMTMon, 09 Feb 2026 13:24:43 GMThttps://grok.lsu.edu/article.aspx?articleid=19779 To Complete a Course Evaluation: Note: ITS strongly suggests using the following browsers (Chrome, Firefox, Safari, etc.) and does not recommend Internet Explorer due to a known error. 1. Navigate to the Course Evaluation software by visiting eval.lsu.edu/blue or by clicking the Co19779 Mon, 09 Feb 2026 13:19:46 GMTMon, 09 Feb 2026 13:19:46 GMThttps://grok.lsu.edu/article.aspx?articleid=19780 Viewing Course Evaluation Response Rates: 1. Navigate to the Course Evaluation software by visiting eval.lsu.edu/blue or by selecting the Course Eval link on your myLSU portal. 2. Log into the application using your myLSU ID and password. 3. Once logged in, you'll see the respo19780 Mon, 09 Feb 2026 11:08:16 GMTMon, 09 Feb 2026 11:08:16 GMThttps://grok.lsu.edu/article.aspx?articleid=20688 The Crosslist & Split tool (see GROK 20662 for more information) allows a primary course instructor to create a new Moodle course with their laboratory course sections as Moodle groups while keeping the ability to post grades to the lecture course. The new course name will not carryover the "(W20688 Mon, 09 Feb 2026 08:29:52 GMTMon, 09 Feb 2026 08:29:52 GMThttps://grok.lsu.edu/article.aspx?articleid=8037 Security of Data Policy Statement In accordance with PS-124 Data Management , it is essential that confidential and/or private data be protected. It is very important to understand that confidential and/or private data could exist on your computer hard drive. When there is a loss of8037 Tue, 03 Feb 2026 08:08:26 GMTTue, 03 Feb 2026 08:08:26 GMThttps://grok.lsu.edu/article.aspx?articleid=20201 There are a few ways to grade an assignment: by individual submission, through the assignment screen, and through the gradebook. There are a few different ways to reach the grading screen and to grade the submissions. This article covers the following topics. Click on a link to jump to that topic: 20201 Fri, 30 Jan 2026 16:20:38 GMTFri, 30 Jan 2026 16:20:38 GMThttps://grok.lsu.edu/article.aspx?articleid=20269 The Course Tools page collects together displays, links, and blocks that are especially useful for management of a student's course. You may access it by clicking the Course Tools link at the bottom of the table of contents for a course: which loads 20269 Fri, 30 Jan 2026 15:03:30 GMTFri, 30 Jan 2026 15:03:30 GMT