FootPrints Issue Tracking: LSU Overview

General Information

The Numara FootPrints® Issue Tracking System is the tool used at the LSU ITS Help Desk to manage incidents. This program is completely web-based.  The goal of this program for the ITS Help Desk is record and track all LSU campus-wide incidents, requests, and other projects.

Customers can  login to Submit New Tickets & Review Existing Tickets using the FootPrints Web Portal.

Open FootPrints

1. Open a Web Browser.  (View ITS Web Browser Information.)

2. Browse to the following web address:\footprints.

Request Help Desk Assistance

1. Call the ITS Help Desk: &nbs

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