Wireless: The Username and Password Box Does Not Appear When Printing (Mac)

  

The following is a possible solution to troubleshooting problem below:

The username and password does not appear when trying to print on my Mac

To Troubleshoot This Issue:

1. Select the System Preferences icon in the Dock.

System Preferences icon


2. Click Users and Groups from the Preferences window.

Users & Groups icon


3. Switch to the Login Items tab.

Login Items tab button


4. Click the plus sign (+) that is highlighted.

(+) button


5. Open the dropdown menu at the top of the window, and select Macintosh HD.

Macintosh HD option


6. Locate the Library folder.

Library folder


7. Click the Application Support folder.

Application support folder


8. Select the Pharos folder.

Pharos folder


9. Click the Popup folder and select the Add button in the bottom right-hand corner of the window.

Popup folder and the Add button

 

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8/21/2017 2:21:22 PM