LSUMail: Export Email (Outlook 2013)

This article has not been updated recently and may contain dated material.

Important Notes Before Exporting:


1. Make sure all folders are up to date before attempting to begin:

  • Click the Update Folder button in Outlook, then

update folders button in top left of send receive menu

  • Check the status bar for the All Folders Are Up To Date status message, located at the right.

all folders are up to date status message at bottom of window

2. Make sure you have a big enough hard drive for the emails; this is particularly important if you are on an LSU-owned computer trying to export a file to an external storage device.

3. Make sure you have a reliable, uninterrupted connection. Exporting emails, on average, is a lengthy process that will take some time. Wireless connections may work but it is highly advisable for email boxes more than 5GB in size that you are connected via an ethernet cable to the LSU network. If you are not on an ethernet connection and wish to be on it, please ask your TSP and see the article Bluecat DRP: Register Your Computer.

 If you do not follow these notes before beginning, you are much more likely to get errors or unsuccessfully export all of your emails. Please carefully ensure that you have done these three steps before beginning.


To Export Emails from Outlook 2013:

1. Select the File tab from the toolbar at the top of the screen. Then click Open & Export from the left sidebar, and select Import/Export.

Outlook 2013 open & export tab

2. Choose Export to a file from the list of actions to preform, and then click Next in the bottom right-hand corner.

'Choose an Action to perform' screen

3. Select Outlook Data File (.pst) file type, and then Next.

'Create a file of type:' screen

4. Choose the account you wish to export by selecting the name or email address, such as Mailbox - Mike Tiger or If you want to export everything in the mailbox, which includes mail, calendar, contacts, tasks, and notes, make sure the Include subfolders box is checked.

'Select folder to export from' screen

NOTE: You can only export one account at a time. If you want to export more than one account, repeat the steps above.

5. Select Next.

6. Select Browse to choose where to save the Outlook Data File (.pst) and to enter a new file name. Click OK to continue.

NOTE: If you've used export before, the previous folder location and file name will show. Type a different filename before choosing OK.

7. If you are exporting to an existing Outlook Data File (.pst), under Options, choose what to do when exporting components that already exist in the file.

8. Select Finish.

Outlook begins the export promptly unless a new Outlook Data File (.pst) is created or a password-protected file is used.

NOTE: The next two steps are optional.

9. If you're creating an Outlook Data File (.pst), an optional password can help protect the file. When the Create Outlook Data File dialog box appears, enter the password in the Password and Verify Password boxes, and then select OK. In the Outlook Data File Password dialog box, enter the password, and then select OK.

10. If you're exporting to an existing Outlook Data File (.pst) that is password protected, in the Outlook Data File Password dialog box, enter the password, and then select OK.

Referenced from:

2/21/2019 12:32:45 PM