PAWS ID: How to Reset Your PAWS Password


Every 60 or 180 days, depending on the strength of your password, your PAWS password will expire. This feature exists to ensure security in your account.

1. If your password is Expired, you will be prompted to change it.

  • To change a password that IS Expired (or Expires Soon):

a. Click the Change Password button on the prompt that appears upon login.

  • To change a password that is IS NOT Expired: 

a. Open the myLSU Portal (

b. Select the Personal Preferences menu, then click Password Management.

Password Management in Personal Preferences drop down

2. You will be asked to enter your OLD Password and then enter a NEW Password.

  • You are Required to have at least three of the following in your LSUMail Password:
    • An Upper Case Letter  ( A-Z )
    • A Lower Case Letter  ( a-z )
    • A Number:   ( 0-9 )
    • A Special Character:   ( `~!@#$%^&*()_+-={}[]|\:";'?/,.  )
  • The Allowed Special Characters Depends on the Account.  
    • Special Characters for LSUMail   ( `~!@#$%^&*()_+-={}[]|\:";'?/,. )
    • Special Characters for PAWS & All Other Accounts:  ( `~!@#$%^&*()_+-={}|:";'?/,.<> SPACE )

PAWS Password Security Levels

The Security Level of your PAWS Password will determine how often you will be REQUIRED to change it. This is also referred to as the Password Strength.

The PAWS Account Password MUST be changed periodically: Every 60 Days OR Every 180 Days depending on the Password Strength.

Password Strengths

  • Red:  Does NOT Meet Minimum Requirements.
    • Password DOES NOT meet the Minimum Requirements

the Option Red for Password Strength.

  • Orange:  Does NOT Meet Minimum Requirements.
    • Password DOES NOT meet the Minimum Requirements

 the Option Orange for Password Strength.

  • Yellow:  Option 1 Password Requirements.
    • Must be 10-14 Characters Long
    • Expires in 60 Days

the Option 1 (yellow) for Password Strength.

  • Green:  Option 2 Password Requirements
    • Must be at least 15 Characters Long
    • Expires in 180 Days

the Option 2 (green) for Password Strength.

Reset Your Password

Your Password Strength will change as you type your New Password.  

  • Color will go from Red to Orange to Yellow, then potentially to Green.
  • Your Password MUST be Yellow OR Green to be accepted.

  the Security window./password change window 

3. Enter in Current Password AND New Password, then click Change Password.

entering current and new password, and change password button.

4. You will be notified of your password change once you have submitted it. Afterwards, you will be asked to verify your Password Reset Question, which is optional.

 successful password change screen



4/10/2018 2:55:55 PM