LSU WCMS (Rhythmyx): Frequently Asked Questions

  

1. What are five key questions to ask clients in regard to Website builds and the WCMS?

1) Content   2) Layout   3) Navigation   4) Communities   5) Users
 

2. Which server platforms are supported?

Any Web hosting server is supported that can accessed using FTP.
 

3. Who will be hosting sites?

We will host former Studio Web sites requested through University Relations.
 

4. Will departments be allowed to host sites themselves or off campus?

Departments are certainly allowed to host sites themselves or off campus.
 

5. What is the process for Beta testing sites?

Once layout and design are in test and working, we move everything to production. Departments are then given access to add content and review their sites on the LSU WCMS server. When departments are ready, we make their sites "live" by redirecting their friendly LSU URLS (www.lsu.edu/department_name) to point to the sites on the LSU WCMS server.
 

6. For ITS, what components are needed to create/import the site into WCMS?

We need a site HTML example of each page in the site (home, secondary, content types) and CSS. For departments without that capability, we need .PSD files. These files will come from the department’s consultations with University Relations.
 

7. What pixel dimensions should be used when creating artwork for Web sites?

1024 resolution.
 

8. Is using LSU WCMS mandatory to publish a departmental site?

No - as long as a department has a location that can be accessed through an FTP server, they can use their server.
 

9. What if a unit or department has their own server and IT group?

As long as a department has a location that can be accessed through an FTP server, they can use their server.
 

10. Can sites be built using HTML or another WCMS?

Departments are not required to use the LSU WCMS for their website needs, but ITS only supports LSU WCMS sites.
 

11. What are the limitations of LSU WCMS?

Currently, the WCMS only publishes static content. It does not yet provide blogging capabilities, form submission, etc. It is purely a content management system.
 

12. What functionality does LSU WCMS provide?

It allows a centralized location for all contributors.
 

13. What is the definition of a template?

A template is what tells the content types how to behave.
 

14. Is there a schematic of how the template functions?

No, not currently.
 

15. Outside of Chemistry, have any additional templates been created?

IT sites, Public Affairs Media Center, Manship, Undergraduate Admissions, the Vet School, EDCO, Intellectual Property, Facility Services and Sustainability are all examples of the different templates available.
 

16. Will there be a generic template with a header and footer that will allow for additional design?

No, it does not work like that.
 

17. Is there a site-plan template?

Site plans are handled through folders and a navigation layout.
 

18. How should site-plans be created?

A department should fully understand their site plan in order to effectively organize their site within the WCMS.
 

19. What specific software/processes will and will not be supported?

Currently LSU WCMS does not support movie files because there is no storage space for hosting these files. There is a content type that allows users to point to movie files stored outside of the system (YouTube, for example).  Flash capabilities are considered on a case by case basis. PHP is not currently supported.
 

20. What are some basic system requirements for LSU WCMS?

Make sure you have the most recent update of Java. The WCMS works well in Internet Explorer, Safari, and Mozilla Firefox. We recommend that you do not use Google Chrome while using LSU WCMS as it is not a Percussion supported browser.

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